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Customer Ratings & Reviews

Your price for this item is $26.99
The comparable value price is $27.99

Customer reviews

Rating 4.4 out of 5 stars with 4946 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 4,946 reviews
  • Rated 1 out of 5 stars

    Didnt work very long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son used for abouth a month and the mic stopped working

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for grandson to use with tablet. What else can I say I’m not wearing them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't hold up long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our son, Mic quit working after 6 months. Not the Turtle Beach quality I expected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broke in less than 12 hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had this plugged in at night and when i woke up in the morning less than 12 hours after i bought it the plug was broken off

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 50 Headset.

      Please reach out to our Support Team with details about what happened and they can look in to whether this would be covered under our manufacturer's warranty. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 2 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. They're not great spend the extra couple of bucks and get the next one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Must have a chord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to use with the Xbox one controller. It will not hook up because the end if different!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was fine until the mic went out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great until the mic went out after less than 2 months!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't here people in game chat too good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to be able to put the volume a bit higher

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay for money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for 8 dollars, so I got what I paid for. But still good to talk to people on live.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a Christmas gift. It broke a month later. Very unsatisfied

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Anastassia! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out to our Support Team with details about what happened, and they can look in to whether this would be covered under our manufacturer's warranty. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Bad head set

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They break easy, didn’t last my 15 year old son won’t buy again

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Nikki! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic headset. Cheap mic. Low quality. Way better headsets out there

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not well made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic disconnected and I can't find receipt for return

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These where a gift for my son. He loves them and I don’t have to hear the loud sound. So win win!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheaply made and came new with short in the wire. So left ear goes in and out.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Dell! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Bad headset.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken on the first day of having it. Seller did not ask for a warranty on it. Very upset.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! Ayden

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 50.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Turtle Beach brand break easily & don't last

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second pair of turtle Beach headsets. They start off working great, but after a couple months they break and don't work well. The sound is staticky, and the hardware itself breaks. We're never buying turtle Beach brand again.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Nancy,

      We’re sorry to hear about this inconvenience. As a heads up; our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Support Team is available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you and best regards! TurtleBeach

  • Rated 2 out of 5 stars

    This is a okay product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of these headsets but for a starter set is okay

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok but the first pair had to be replaced by warranty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durability is not good. They stop working as soon as the cord is moved.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jose! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach