Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $26.99
The comparable value price is $27.99

Customer reviews

Rating 4.4 out of 5 stars with 4946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 4,946 reviews
  • Rated 1 out of 5 stars

    Terrible. Waste of money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset broke shortly after purchase. Store said we Would have to contact manufacturer regarding any replacement of this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke and took back for a newer pair of trash that broke in 2 weeks as well. .....

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 1 out of 5 stars

    not worth the $$

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my son he liked them at first but then said they were junk dont waste your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible, broke within the first week

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plug end that plugs into the controller broke within the first week making these useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    eh

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very good, exchanged them for another pair of headphones

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Moot,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.


      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Defective

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective item something about this brand of headphones?

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed under the manufacturer's warranty our products are sold with, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Not compatible with system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with system. Product specs not clear. Need to return item. The overall review and recommendation do not apply.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont do it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some fault causes hiss in playback when connected.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning!

      We’re sorry to hear about this inconvenience with your Recon 50X; however, please allow us to assist you further with what you described here. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    bad buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is horrible can hardly hear on them wish i could return

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Will,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Bummer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this to use w/ his Xbox one, but it would never connect to it. We ended up returning it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ugh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic dont work when he had to make appointments and online gaming

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X. We’re always happy to help with troubleshooting or replacement service as needed under your headset's warranty and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    does not work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never worked out of box will be returned. never worked once.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi,

      We are sorry to hear about your experience. Please be aware that our headsets are covered under a manufacturer's warranty. To receive assistance under that warranty; please reach out to our dedicated Support Team for assistance with troubleshooting or warranty replacement service if need be. That team can be reached via the Support section of the main Turtle Beach website.

      Thank you very much! TurtleBeach

  • Rated 1 out of 5 stars

    Turtle beach garbage

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced crap. Spend your money on some steel series, Astros or Rigs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just spend the money on a nice headset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy and sound stopped working after a week of use.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey TCuh,

      We are sorry to hear about this. Please be aware that our headsets are each sold with a one-year manufacturer's warranty and our dedicated Support Team is available to provide assistance under that warranty as needed.

      That team can be reached right from the support section of the Turtle Beach website.

      Thank you kindly and have a wonderful day! TurtleBeach

  • Rated 1 out of 5 stars

    Crap

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging port broke a week after purchase. Luckily I bought the insurance on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke same day. This was a waste of my money and time

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your headset under its manufacturer's warranty. Our dedicated Support Team can be reached right from the support section of the Turtle Beach website as needed.

      Thanks! TurtleBeach

  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything sounds so low I didnt know I needed another piece for these headphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cheap headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones stopped working in 2 months & BB would not stand behind and exchange.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones stopped working within one month of purchase. I will be returning them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    need adaptor to work on first generation controlle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will return the item. Does not work on controller without buying 40$ adaptor.

    No, I would not recommend this to a friend