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Customer Ratings & Reviews

Your price for this item is $26.99
The comparable value price is $27.99

Customer reviews

Rating 4.4 out of 5 stars with 4946 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 4,946 reviews
  • Rated 5 out of 5 stars

    Gaming headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson uses it with his video games he says it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for beginner gamers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect beginner headset for a young gamer. Kiddo is enjoying them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente…..…………………………….., xxxxxxxxxxxx………………………..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but breaks easily

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones but they are extremely susceptible to breaking, as others have also noted.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Sorry to hear about your experience TerryB; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you kindly and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Great for 1 month

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset worked great for 1 month then problems with mic and others hearing you . I'm very disappointed I bought cheaper headsets that worked longer than this one.Bought it for my son for Christmas now it's completely broke . I plan on contacting Bestbuy over this issue.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Renea,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 1 out of 5 stars

    My cell phone earbuds headset is better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I enjoyed the new headset. It's only a month old, and I'm returning it. At first, audio was clear, and nuanced, and mic picked up my voice better than my cell phone earbuds. I was able to overlook some odd details until audio problems came. Odd details: the "V" wires from the main cord to each ear are really short. They almost don't fit my head. The Buds of each ear are at 30-degree angles connecting to the headband so you wear the headset tipped forwards. Then the audio problems started. Audio problems: Headset cuts out and disconnects from party chat intermittently. Mic intermittently gets choppy and cuts up your voice. I understand from my friends that their version of this model does not have this same design. I assume turtle beach changed the design somewhere. I do not recommend this model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast shipping!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boyfriend and know that this brand is one of teh better ones and was suprised when it arived at my door a day early. Vary fast, great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, my only complaint is the material used for the ear phones makes my ears sweaty after an hour or two.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't buy save your dollars.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset lasted for 5 months. The mic stop working and I can only hear the other party, they couldnt hear me. Don't buy the warranty. A waste of time and money. No representative or live person to speak to, I had to email Turtle Beach no response poor customer service. I will not purchase again or recommend this headset to anyone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome and affordable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little headset! For a full review watch this video! https://youtu.be/NKxaP2b0VO4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great! until...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing headset! Still is! Most of the time... I don't know if I got a defective headset, but what I do know is... my headset doesn't connect to the headphone jack sometimes, its like a 50/50 chance. :/

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about this inconvenience with your Recon 50X; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    I mean cmon, really?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic came broken. Crackled in and out and wasn’t consistent. truly frustrating. Thought i was leaving the store with a working headset.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Andrew,

      We’re sorry to hear about the experience you've had with your Recon 50X headset; however, please reach out to our dedicated Support Team so they can provide assistance! What you're experiencing is not normal and the team would definitely want to hear about this. The Support Team can be reached right from the support section of the Turtle Beach website as needed.

      The team can also be contacted via Live Chat between 9:30 AM EDT and 4:30 PM EDT from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page on our site.

      Thank you kindly! TurtleBeach

  • Rated 5 out of 5 stars

    Turtle beach is great brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought many cheeper headsets, some didn't last a week, turtle beach brand is definitely the way go.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has has 2 of these now and both times the mic stopped working. Very disappointing quality and I won't buy this brand again. Waste of money times.2.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Turtle beaches reviews

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I thought. Can barely hear out the headphones. Like my others ones better. These will do

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Steffie,

      We appreciate your feedback; however, please allow our Support Team to assist you with your Recon 50x. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and have a wonderful day! TurtleBeach

  • Rated 3 out of 5 stars

    Ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are basic. Halfway decent sound. I would recommend waiting until better headphones go on sale (i.e. Skullcandy Hesh, or Sony). They might be double the price, but it's worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They weren't so great.. you have to turn the Tv volume. Low in order to only hear it in the headphones. Which is a not worth it..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning these the next day. Would be better if louder. Too quiet, even on full volume.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks on its own - very dissapointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly after having a pair for over a year they broke with no fall damage or any other type of reason to break. The cheap plastic it is made of cracked when I literally just picked them up. I spend some extra cash for a nice set and was extremely disappointed. I would not purchase this brand.

    No, I would not recommend this to a friend