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Customer Ratings & Reviews

Your price for this item is $9.99
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The comparable value price is $39.99

Customer reviews

Rating 4.4 out of 5 stars with 2434 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Recon 70 Wired Surround Sound Ready Gaming Headset's superb sound quality and comfortable design, frequently praising its value for the price. Positive feedback also highlights the headset's compatibility with various gaming consoles and its secure fit. A small number of users mentioned that the maximum volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,434 reviews
  • Rated 1 out of 5 stars

    I want return it or get another one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Second time I bought this item and it doesn’t work!!!!!

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Rasha,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Broke after 15 minutes of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset broke after using it for 15 minutes. Would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Confused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not make this purchase. Please send me a receipt

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay quality. broke faster than I would have liked them to

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Toni Rae,

      We’re sorry to hear about your experience with your Recon 70. Please be aware that our headsets are each sold with a one-year manufacturer's warranty. Our dedicated Support Team is available to provide assistance as needed under that warranty. They are always happy to help, and they can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 3 out of 5 stars

    Decent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wire is pretty faulty, if I move it, it disconnects

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey!

      We're sorry to hear about your experience with your Recon 70. As a heads up; it would be best to reach out to our Support Team for assistance with your headset as what you described here should not be happening. Our Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 3 out of 5 stars

    Turtle beach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset to buy for the kids...................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product no good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in a week - no reason to buy something this cheap!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about this inconvenience with your Recon 70 headset. It would be best to reach out to our Support Team so they can offer assistance. The Support Team can be reached right from the support section of the Turtle Beach website and they are always happy to help.

      Thanks and best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright headphones could be better the 10 are better

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Broke already

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap fragile not worth the money. Returning to store

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Kaine,

      We’re sorry to hear about this inconvenience with your Recon 70; however, please allow us to assist you further under your headset's warranty. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    No star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst experience I have ever experienced

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      Thanks for your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They break really easy but works great. This is my third one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    it broke after one month.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it broke after very little use. must be defective.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jeanne,

      We’re sorry to hear about this inconvenience; however, please note that while Walmart’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    They’re good but the ones i got were faulty.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall headset are good but i got faulty ones the mic didn’t work well and the wheel to higher the volume was faulty as well would lose sound on one side of the headsets

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Static

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headset are trash. Bought this at the beginning of the pandemic, and worked okay for a couple of months. I also use them for work, and now everyone complains all they hear is static when I'm un muted.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Tunj,

      We’re sorry to hear about the inconvenience with your headset; however, please allow our Support Team to assist you with your Recon 70.. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thanks! TurtleBeach

  • Rated 2 out of 5 stars

    Feel cheap

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought his and only used it for a day. The product is all plastic and it felt very cheap, like it would break very easily, I returned it, I recommend you buy other brand than turtle beach.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website. TurtleBeach

  • Rated 2 out of 5 stars

    May Have Been a Faulty Unit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a little while, but then started to become staticky. I wasn't able to hear my game and not able to communicate to my teammates. Ended up returning this headset to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Tasca,

      We’re sorry to hear about this inconvenience with your Recon 70; however, please allow us to assist you further should you still have the headset in your possession or encounter the same situation with a replacement. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Low Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought it, and it’s not detecting it most of the time, it’s really affordable compare to other headsets but it’s also low quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks very easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in a week was broken I put a insurance thank God than I exchange everything was good i put a insurance now they said is not insurance put on it and want to charge us the whole amount, I've been a customer with best buy for years long long time and for them to do this is what i call BS they need to fixed this and stop giving people more aggravation that they already have, i did put insurance and this need to be investigated more, ashamed on you guys !! Best buy orange park fl

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A terrific product for a very reasonable price!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there are more expensive gaming headsets, but the Turtle Beach – RECON 70 should be considered as one of your top choices. It has many great features which are often only offered on much more expensive headsets. It fits nicely over the ears and because of its ergonomic shape, padding and light weight design is very comfortable for long time gaming. The headphones offer a deep strong base sound and with its high quality 40 mm speakers, chatting is excellent. The mic seems to work very well as friends said that they could hear our voices clearly. The headset is designed so that the mic can be flipped up in order to provide a mute. The base sound is deep and solid, and the headset is equipped with surround sound technology which really allows the gamer to feel integral to the game while being able to sense action around them and react accordingly while gaming. We have been using the headset mostly with Xbox One and Nintendo Switch. It also works with PS4 Pro and PS4, PC and would probably work with most technical gadgets with a 3.5 mm headset jack. The Turtle Beach RECON 70 is a very well-designed gaming headset for a very affordable price. I would recommend that you strongly consider it when evaluating which headset to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect; for the right reason

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tested and bought several pairs of gaming headsets of different makes, models, and from different manufacturers. I am a bit bias and must openly admit, I really like the value and quality of Turtle Beach. These are no exception and for the right person would make a great little set to have. First, I want anyone purchasing them to understand these are NOT the high-end hear everything model headset. If you are looking for a completely submersible experience, these are not the droids you are looking for. If you are wanting a good inexpensive pair of headphones that will perform well enough to make a difference in your game play, not blow your eardrums out, and allow you to easily setup and chat with friends; then these are perfect for you or yours. I have two sets laying around of this model. One, as just a back for mine if or when something happens to my higher end model (different brand and model value). The other, so my kids can play and I don’t have to feel like a terrible parent for not wanting to hear the game they are playing and not having to charge that "Want" at the cost of their hearing. These are strong well built, very comfortable, WORK, and will last. Maybe not for the hardcore gamer but a nice starter to get you going.

    I would recommend this to a friend