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Customer Ratings & Reviews

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The comparable value price is $39.99

Customer reviews

Rating 4.4 out of 5 stars with 2434 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Recon 70 Wired Surround Sound Ready Gaming Headset's superb sound quality and comfortable design, frequently praising its value for the price. Positive feedback also highlights the headset's compatibility with various gaming consoles and its secure fit. A small number of users mentioned that the maximum volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,434 reviews
  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friends kept saying they couldn’t hear me that I needed to speak louder. Kept having to adjust the wire to fix it the issue. Moved on from them

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Dave,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70 headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Works well and is durable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this headset for years between my xbox one and my pc once I got an adapter, and I've gotta say it's pretty sturdy and reliable considering the amount of times i've thrown it or caught it on the side of my desk without it breaking or even being slightly disfunctional. The mic I've heard from friends isn't bad for just like a console headset but I think the audio works well for everything including games that need spatial audio.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor audio quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor audio quality, sound crackled with any movement of the wire right out of the box.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great, spend 10 more and get the rx

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mic sucks. It doesn’t work that great, and now it was a waste of money since I had to buy a new one. It’s terrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mic broke down like all the rest of them do. It started messing up as soon as it was too late to return it to the store. These headphones are not quality at all. Best Buy will just make you buy a new one since it’s past the return date. This is my 4th mic buying there. I am starting to think it’s a scam job. Why is Best Buy so comfortable selling products that won’t last.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Microphone went out after two months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone stopped working after two months. Previously Best Buy processed manufacturer warranty for the year. However, Best Buy acted like I was crazy and they’ve never done it. But I’ve returned things there for years under the manufacturer warranty. Huge pitb going through the manufacturer. Especially during Covid as they are short staffed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buy something wlse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made, still not worth the money spent this is the third pair.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      Thank you for leaving your feedback; however, is there any assistance we can offer in regard to your headsets? Our Support Team is always happy to help as needed under the manufacturer's warranty for our headsets, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 1 out of 5 stars

    Cheap and it Shows

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my son's third Turtle Beach headset. The more expensive ones both broke but at least he was able to use them for about a year. This inexpensive model broke in just over two months. We will are going to try a different brand.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Kristin,

      We’re sorry to hear about your experience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thanks and best regards! TurtleBeach

  • Rated 2 out of 5 stars

    I wouldn’t purchase again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is low an has no surround sound is pretty basic.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thank you for leaving your feedback. If you've encountered any sort of inconvenience with your headset, please let our Support Team know. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Started having issues within 2 months..

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were cool at first, but after some weeks noticed that there would be an issue with the cord where it plugs in. You had to set the cord a certain way to make contact or else one side of the headset wouldn’t work. Definitely not worth the price.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello AlbertA,

      We are sorry to hear about your experience with your Recon 70. Please be aware that your headset came with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance under that warranty as needed. That team can be reached right from the support section of the Turtle Beach website and they are always happy to lend a hand.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Not good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for a birthday present. They look good but mic doe not work. Since they were a present, the time for returning these are too late. I am stuck with them and very disappointed and have dissatisfaction.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We are sorry to hear about the experience you had with your Recon 70; however, please allow our Support Team to assist you with your headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you & best regards! TurtleBeach

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Dependable, quality product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point, these are unbeatable. Good sound quality, good microphone quality, easy set up and reliable. Very comfortable as well. All aspects regarding fit, volume, and microphone position are adjustable.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great for the price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, comfortable ear cushions, and head band. I particularly like the angle of the headband to the speakers. It lets you place the headband on the top of your forehead, and still have the speakers and mic line up where they are supposed to be. I appreciate this, because I can't stand headband hair. Doing this with other headsets, puts the mic too far from your mouth, and makes it harder for others to hear you. Keep in mind, I'm not saying this headset has to be worn like this, It fits just fine in the traditional position, over the middle of the head, I just prefer not to have to fix my hair all the time, so this one is perfect for that. The speakers are only 40mm, but can still deliver a descent amount of bass, and volume to keep most everyone happy. The mic is a little shorter than other sets, but still worked just as good. In fact it was nice to have it out of the way. Muting can be done quickly, just by tilting the mic up. The volume dial is big enough to find quickly as well, right behind the left ear cup. This set (for the Xbox One) offers surround sound capabilities. The other versions are advertised as stereo headsets, primarily because the Xbox One utilizes the Dolby Atmos app, to deliver it's surround sound features to the headset. Although, even without the Atmos app, the sound direction is very good with this headset. Listening to the Atmos demo's are always very impressive with a capable headset or audio device. Even though this headset is made for the Xbox, it can work with anything that has a 3.5mm headset jack. I tried it on my phone, and other consoles, it worked just as good, but didn't get that rich Atmos sound, it does with the Xbox One. Overall, this is a great choice for style and sound with a budget in mind.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound constantly cuts out. I have to unplug it and plug it back in. The microphone doesnt work. Everyone only hears static. Very disappointed with TB.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about this inconvenience with your Recon 70. Please allow our dedicated Support Team to assist you with your headset under its manufacturer's warranty. Our Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Good Sound and Value

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones Whats in the box ————————— Headset Recon 50X Gaming Headset for Xbox One Microphone Removable Microphone Guide Quick Start Guide Pros —— 1. Cheap, its only 40$ 2. Its got a removable mic 3. 3.5mm jack makes it compatible with most devices 4. 40mm driver produces good bass Cons —— 1. None at this time Review ———— The headphones are great, its got a nice build quality and I think it will last for a while. The color combination kind of goes hand in hand with my xbox colors. I have a large head and this headphones fit me very well. The 3.5mm connector makes it universal and I can connect it to my xbox or I can also listen to movies on my tablet The Bass, Treble and Mids have a good tone and it is very clear. I used the headphones to make a few Skype calls and the other party can hear me clearly. I am left handed and I like the mic placement on the left side, the mic be adjust to fit either left or right… Overall I think it is a great set of cheap wired gaming headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nice headset!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this headset! It is really comfortable for long periods of gaming, the audio quality is great, and it works on other consoles that use a standard audio jack. I got lots of compliments from my friends about how clearly my voice audio came through while gaming! I also love that they took the time to match the colors with the gaming console! All in all, a great gaming headset that won't break the bank!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice, basic gaming headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using this headset with our Xbox One. My kids mostly play Fortnite and so need to use a gaming headset all the time. This one is nice in terms of comfortable fit, sound quality and mic usefulness. They like how the mic is a bit shorter than others, thinking that maybe it will be less prone to getting broken accidentally.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ummm does not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought because of the well known brand these would be great beginners headphones for my son..... wrong. Mic wont work. Sound sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was looking for the directions for these because he couldn’t figure them out. Turns out they just suck. Very quiet, you can’t hear anything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones stopped working after two months. not sure if they were defective but was expecting a better product.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Rosie,

      We’re sorry to hear about the experience you had with your Recon 70 headset. Please be aware that our headsets are each sold with a one-year manufacturer's warranty. We have a dedicated Support Team available to provide assistance as needed. That team is always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and best regards! TurtleBeach