Customer Ratings & Reviews
- Model:
- TBS-2555-01
- |
- SKU:
- 6333660
Customer reviews
Rating 4.4 out of 5 stars with 2434 reviews
(2,434 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Recon 70 Wired Surround Sound Ready Gaming Headset's superb sound quality and comfortable design, frequently praising its value for the price. Positive feedback also highlights the headset's compatibility with various gaming consoles and its secure fit. A small number of users mentioned that the maximum volume could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Performance, Great Value
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super Comfortable headset that sounds good. Great last minute pick up since I lost the ones I had before. The Xbox color scheme is also pretty cool too.
This review is from Turtle Beach - Recon 70 Wired Surround Sound Ready Gaming Headset for Xbox One and Xbox Series X|S - White/Green
I would recommend this to a friend Rated 4 out of 5 stars
Turtle Beach Headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.adjustable to fit the correct way. very comfortable, and audio is perfect
This review is from Turtle Beach - Recon 70 Wired Over-Ear Multiplatform Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PC & Mobile - White
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome Headset for the Value!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Build and Sound Quality for the price! Super easy to use and comfortable!
I would recommend this to a friend - Pros mentioned:Price
Rated 3 out of 5 stars
Mediocre
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for what it costs. Not stellar. Not terrible. Just right for the price
I would recommend this to a friend Rated 3 out of 5 stars
Just Average
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Recon 70 headset is just average in my opinion. They comfortable enough but the sound quality is what's lacking. For having 40mm drivers, they don't provide much bass at all, which takes away from the overall experience of stereo gaming headsets. I found the voice chat quality to be on par however. I would recommend spending a few more bucks to get an amplified headset instead of this one.
This review is from Turtle Beach - Recon 70 Wired Surround Sound Ready Gaming Headset for Xbox One and Xbox Series X|S - White/Green
No, I would not recommend this to a friendRated 1 out of 5 stars
Very Poor Headphones for Gaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to use these during gameplay, only for my teammates to complain non-stop about horrific echoing and that the microphone picked up every sound in my headphone, regardless of how I adjusted the volume and other audio settings. In fact the game showed my microphones making constant sound even if I was not talking and limited background noise. I had to use my old headphones (and the problem with echoing went away immediately).
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about this inconvenience with your Recon 70; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Rated 1 out of 5 stars
Headset is great, the curb side pickup SUCKS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is top notch, my review is strictly about the extremely poor curb side pickup service for online orders. They have numbered parking spaces and also allow you to pull up to the curb in front of the store. I don't know how the system works, but I arrived and parked on the curb directly in front of the store, where I could see all of the numbered parking spaces and obviously in front of and behind me on the curb. I sent the notification that I was there for my order and began waiting. I watched at least 4 cars that arrived AFTER me get their items brought out to them BEFORE I got this headset brought out to me. Only after I asked one of the people taking orders out to cars why I hadn't gotten my order yet did I finally get my product, almost 40 minutes after I arrived. I could have gone in and bought it off the shelf and been in and out in probably 10 minutes, but I wanted to try to do the right thing and be one less person in the store for social distancing purposes. I can not recommend the curb side service and will go into the store myself from now on.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback about that headset!
With that being said; it may be best to direct your feedback regarding your experience with your pick up directly to Best Buy via their Customer Service channels.
Rated 1 out of 5 stars
Broken in less than 2 weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is acceptable to my teenagers but the build quality is terrible. It is made with weak and inexpensive material. I got them for Christmas and they are broken in less than two weeks. Get something else.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Jim,
Thanks for taking the time to leave your feedback and we’re sorry to hear that the headset was damaged. Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly!
Rated 1 out of 5 stars
Bad- do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible sound quality, continuously cuts out (bought a new controller thinking that was the issue, used with and without a headset adapter as well). Flipping the mic up and down is not a quick and easy way to mute/unmute. Incredibly frustrating to use, will be getting a new headset from a different brand and putting this one in the trash as soon as I do.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Jack,
We’re sorry to hear about your experience! This does not sound normal at all, and we apologize for the trouble you've had! Please allow our Support Team to assist you with your Recon 70. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Rated 1 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Claims of noice cancel/suppression are not true. Picks up a lot of any sound on mic not just voice. Also doesn’t fit on head very well.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 70 Headset, however, it does NOT feature active noise cancelation or suppression.
Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.
If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Rated 1 out of 5 stars
Poor Construction
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quality. Broke after one week of very light usage. Speakers started cracking then the whole thing just stops producing sound. After I bought a better headset, I can assure this isn't my controller having the issue.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70; whether it be with troubleshooting or replacement service if called for. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Rated 1 out of 5 stars
turtle beach
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.garbage they broke less then a week don't waste ur money
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings!
We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 70 headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Best Regards!
Rated 3 out of 5 stars
Nice mic feature
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad, but could be a little cheaper since the quality is low.
This review is from Turtle Beach - Recon 70 Wired Surround Sound Ready Gaming Headset for Xbox One and Xbox Series X|S - White/Green
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Rated 1 out of 5 stars
Do not buy this!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In under a week it broke. One of my worst purchases ever.
No, I would not recommend this to a friend









