Customer Ratings & Reviews
- Model:
- TBS-2001-05
- SKU:
- 10677459
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it broke after 3 weeks. I wouldn't ever recommend this item.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey Drew,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Cord breaks easily
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This may be more on my son than the headset, but the jack broke within the first month or two.
I would recommend this to a friendLove it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great value. My daughter loves using it using it with her Nintendo Switch!
I would recommend this to a friendNot working properly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this because it wasn’t working properly not sure if it was a manufacturing issue
No, I would not recommend this to a friendBack up headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a back up headset for my son. It works great not as clear in voice as it's wireless big Brothers but still a good headset.
I would recommend this to a friendDependable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best quality but for what tou pay for. Would recommend for starter head set.
I would recommend this to a friendNot to good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to good. It is not straight forward to use and was not very comfortable.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Pablo,
Thank you for leaving your feedback. We get very few complaints about sizing or comfort issues. Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers.
With that being said; is there anything in particular that we are able to assist you with?
Our dedicated Technical and Warranty Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seem to work like they should without any issues. They are a little hot on the ears.
I would recommend this to a friend- Cons mentioned:Microphone
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microphone broke 1 month after I got the headphones.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
We’re sorry to hear about this inconvenience! Our headsets are each sold with a one-year manufacturer's warranty and we have a dedicated Support Team available to provide assistance as needed. We are always happy to help, and can be reached right from the support section of the Turtle Beach website.
Best regards!
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great because they don’t need to be recharged. Only con about them is I believe they drain your controller batteries faster.
I would recommend this to a friendWorks great for gaming!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son recently got an xbox and this headset. It's been a great way for him to connect with friends during the pandenmic
I would recommend this to a friendAmazing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones cancel so much noise and can play bass very well and I am glad I made this purchase!
I would recommend this to a friendReturned 1st after 5 months of use; 2nd 3 weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had 2 of these, neither lasted more than 5 months.
No, I would not recommend this to a friendTurtle Beach Gaming Headset.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broke after two months. Cant talk through them. Buy the warranty.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about this inconvenience; however, please note that we have a dedicated Support Team available to provide assistance as needed under the manufacturer's warranty provided with our products. That team is always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Great for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking back, I would have rathered have wireless ones, but these are pretty good.
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Birthday gift for my 10 year old nephew. Great for his first Xbox he loves them
I would recommend this to a friendMy son likes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok, but this is the second unit. The first one had a loose connection at the plug Jack.
I would recommend this to a friendGets the job done for my son
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son seems to enjoy his gaming experience with these and they do what he needs them to do. Haven’t heard any complaints
I would recommend this to a friendgreat headset for a young gamer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset provides my son with adequate sound proofing. The smaller mic works great in communicating with others
I would recommend this to a friendOkay
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasts longer than most of the more expensive TB products. TB does not honor warranties only troubleshooting.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback!
As a heads up, our headsets are sold with a one year manufacturer's warranty. If you're within that period and are in need of assistance with troubleshooting or warranty replacement service if needed, our team would be more than happy to assist you with that. That team can be contacted directly from the Support section of the main Turtle Beach website.