Customer Ratings & Reviews
- Model:
- TBS-2001-05
- SKU:
- 10677459
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Broken in less than 2 weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is acceptable to my teenagers but the build quality is terrible. It is made with weak and inexpensive material. I got them for Christmas and they are broken in less than two weeks. Get something else.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Jim,
Thanks for taking the time to leave your feedback and we’re sorry to hear that the headset was damaged. Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly!
Poor Construction
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quality. Broke after one week of very light usage. Speakers started cracking then the whole thing just stops producing sound. After I bought a better headset, I can assure this isn't my controller having the issue.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70; whether it be with troubleshooting or replacement service if called for. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Claims of noice cancel/suppression are not true. Picks up a lot of any sound on mic not just voice. Also doesn’t fit on head very well.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 70 Headset, however, it does NOT feature active noise cancelation or suppression.
Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.
If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
turtle beach
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.garbage they broke less then a week don't waste ur money
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings!
We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 70 headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Best Regards!
Nice mic feature
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad, but could be a little cheaper since the quality is low.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Do not buy this!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In under a week it broke. One of my worst purchases ever.
No, I would not recommend this to a friend