Customer Ratings & Reviews
- Model:
- TBS-2001-15
- SKU:
- 10917229
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Not durable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One side always stops working ,I bought it many times but always gets problems
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Sham,
We’re sorry to hear about this inconvenience; however, please note that while Amazon’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
- Pros mentioned:Sound quality
Not to bAd
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid is happy.. so am I. They have not had any complaints about this headset
I would recommend this to a friend Great Choice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my 12 year old Grandson. My 19 year old Granddaughter chose these, since she had a friend who was pleased with his! My Grandson is very happy with these!
I would recommend this to a friend- Pros mentioned:Sound quality
Not to expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good save option, normal soud, not too expensive. Not too many choices at this primero range.
I would recommend this to a friend You yet what you pay for
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this particular item it did not work so I have to do an exchange and I constantly had to configure my controller for it to work
No, I would not recommend this to a friend- Cons mentioned:Volume
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is horrible. Volume is really low. Had to return
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Sorry to hear about your experience JenLane! As a heads up, this does not sound normal & our dedicated Support Team is available to lend a helping hand with troubleshooting or replacement service if need be. That team can be reached directly from the main Turtle Beach website as needed.
Thanks!
Nice!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is the best one so far. I've purchased a few other brands that stopped working after a while. Should have went with a Turtle Beach brand headset from the beginning.
I would recommend this to a friendNot happy mommie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke easily, poor quality. Should make stronger because kids play with it.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Rachel,
We’re sorry to hear about the inconvenience. however, please allow our Support Team to provide assistance with this under your Recon 70 headset's manufacture's warranty. Our Support Team can be reached right from the support section of the Turtle Beach website and they are always happy to lend a helping hand.
Thank you kindly and have a wonderful day!
Not a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product. Not working after a month. I would not reccomend anyone to purchase.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Rosie,
We’re sorry to hear about this inconvenience. As a heads up; our headsets are each sold with a one-year manufacturer's warranty and we have a dedicated Support Team available to provide technical support & warranty assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you!
- Cons mentioned:Microphone
basic turtle beach headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.okay for basic gameplay but it doesn’t have a mute button and that is very aggravating
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback Josh!
The headset's microphone boom acts as a mute switch. You would simply need to rotate it to the muted position, and your mic will mute.
If you continue to have the same experience; please know that we’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thanks!
- Cons mentioned:Microphone
Terrible Quality!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've purchased 2 of these handsets. Both have broke. The mic is always the problem.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Dhinds,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you!
Son loving them excellent job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People very helpful to us and help us through the whole day and loaded into the car and was very happy with the serve and Elk Grove ca thanks again for another amazing job.
I would recommend this to a friendBest Buy best customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hit or miss in my case miss due to the mic not working.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello CJ! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Not bad for starters.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good for the moment when I had it but then I found a better deal on another headset, so I returned it.
I would recommend this to a friendWork great, buy the warranty for accidents too
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphone work great, but make sure to buy the warranty. Kids are kids and we’ve broken them twice. No questions asked, replaced the headphones.
I would recommend this to a friendheadphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very cheaply made! Did not last under normal use! You can keep them.
No, I would not recommend this to a friendGame accessory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This game accessory was of bad quality we had to buy a replacement since this one did not work correctly
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi there,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70 under its manufacturer's warranty. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Good quality for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used for amateur gaming for almost three months with no issues. The headband not being able to adjust is the only real setback. Otherwise great for the price.
I would recommend this to a friendGreat item for price!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son after his school closed to keep his mind off everything going on and so he can chat with his friends and classmates, best investment ever!!
I would recommend this to a friend- Cons mentioned:Microphone
Mic Stopped working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two weeks the microphone stopped working when connected to the xbox. Beware.
No, I would not recommend this to a friend