Customer Ratings & Reviews
- Model:
- TBS-2001-15
- SKU:
- 10917229
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Its aight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great for a mid level to beginning gamer. Holds a good long charge tho.
I would recommend this to a friendFair price poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very expensive but still broke after a few months use. Rather disappointing.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi there Phil,
We’re sorry to hear about the damage to your headset! Our headsets are each sold with a manufacturer's warranty, and our Support Team is available to provide assistance as needed, whether it be with troubleshooting or replacement service. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly!
Uncomfy headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terribly uncomfortable, and I definitely regret buying them.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback. We get very few complaints about sizing or comfort issues. Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers.
Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.
If there is anything else we can assist you with, please visit the Turtle Beach website and get in contact with our Support Team. They're always happy to help as needed.
Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son. He likes them. Wish xbox would have bluetooth models with no wires.
I would recommend this to a friendAlright speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good speaker, just doesn’t have the option to mute easily. Had to return and buy another headset
I would recommend this to a friendBought 2 and out of the box 1 doesn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 one didn't work right out of box and the others microphone is muffled. Don't waste your money.
No, I would not recommend this to a friendCheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap not worth the money, spend the extra money to get a nicer pair of headphones.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed under your product's warranty with us, and we can be reached right from the support section of the Turtle Beach website.
Thanks and have a great day!
Poor quality!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really poor quality headset.. they didn’t even work with my Xbox controller (Return)
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. I opened up the package an it fell out my hands and broke. Cheap quality
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We’re sorry to hear about this inconvenience with your headset; however, please allow us to assist you further with this under your Recon 70's warranty. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you!
good for gaming only
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the hearing part covers come out easily other that works ok. would not recommend this for any one.
No, I would not recommend this to a friend- Cons mentioned:Volume
not good..weak volume..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not good..weak volume..not worth the $$$ crap.not worth it
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Average headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like the headset is cheaply made the mic quits working or the headset band falls apart
No, I would not recommend this to a friendSucks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Breaks easy doesn’t work as much it’s just useless
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about the inconveniences you've had; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to buy an adapter for Xbox which they don’t tell you about until you get it in the mail.
No, I would not recommend this to a friendNope, not worth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Staticky immediately. Failed after less than a week. Avoid.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Dave,
We’re sorry to hear about this inconvenience; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Xbox
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had problems with this product, luckily we had taken extended warranty.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about this inconvenience with your Recon 70; however, please allow us to assist you further with this under your headset's warranty. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thanks!
Great headphones not sure how long they last.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only had them a little over a month so not sure if they are going to last long but So far so well.
I would recommend this to a friendNot good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is no good can still here stuff in the back ground expected a little better
No, I would not recommend this to a friendEchoes often and broke quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It broke within a couple weeks. It echoed every 20 minutes or so. Waste of money
No, I would not recommend this to a friendBad Audio & Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible audio! Replaced within 1 year and replacement broke in 6 weeks!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Judy,
We’re sorry to hear about your experience; however, please allow our Support Team to continue to assist you. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website or by replying to the team's last outbound email.
Thank you and best regards!