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Customer Ratings & Reviews

$39.99

Customer reviews

Rating 4.4 out of 5 stars with 2466 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,466 reviews
  • Rated 5 out of 5 stars

    Excelen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son and he love’s them!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eh ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. It worked well for around 8 months til the wires stopped working and had to order another headphones.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there!

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kid and me both love these . I can listen to my music in the car . You did it again Bestbuy . Thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have a review for this as it was purchased as a gift,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset for beginners...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My young son are in love with these, definitely a step up from the stock headset that comes with system. Now both ears are occupied instead of one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely buy the warranty. the connection from controller to head set stopped working about 3 months after owning. Luckily Best Buy has the best warranties!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi there,

      We're sorry to hear about the inconvenience.

      Please be aware that our headsets are automatically covered under a one year manufacturer's warranty, and we have a dedicated Support Team that can offer assistance with your headset under that warranty. To contact that team for assistance, you'd want to fill out the Support Form on the main Turtle Beach website.

      Thank you very much! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this head set to play COD and Elder Scrolls eso. The sound is clear and loud. I have bought other similar head sets but the sound had its limits. Great price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Recon 70

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones. Good sound quality. I have had to head phone male adapters break because my kids are rough with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It's good value for the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for what you pay. We had to use the warranty on the first one before the 6 months but on the second one and no issues to date and its almost been a year.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good budget headset.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for the price point. Not feature packed but they work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were perfect. My son loved them. TB is always quality (at least all the ones we have bought our sons over the years). I especially liked the easy and fast shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these for our son because the $14 ones broke fast and these are holding up much better and they are more comfortable. They work great and the price isn’t bad.

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 2 out of 5 stars

    Mic issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product for a family member. Constant mic issues. Had to replace previous product. Will not purchase again.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 70. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for a first timer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 7 year old daughter doesn’t have any complaints. She’s no professional, but her brothers can hear her screaming just fine.

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 2 out of 5 stars

    Ok headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I don't know if it's a headphones or the computer but the microphone doesn't work

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Meca,

      Please allow our Support Team to assist you with then inconvenience you're having with your Recon 70 headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      The team can also be contacted via Live Chat between 9:30 AM EDT and 4:30 PM EDT from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page on our site.


      Thank you and best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Turtle beach headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my first time buying a headset, it was one of the best. Sound is great, the colors was perfect and the mic was clear. Easy to use and connect.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad headset Bad headset Bad headset Bad headset Bad headset

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Carlos! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. Works for kids. Wouldn’t use it for serious or adult gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a decent headset for the price. No complaints. Sou ds great, works awesome. Was a great purchase. Happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems reliable. It also has good audio quality. The microphone is also put together quite well. My son has had it for several weeks now he likes it.

    I would recommend this to a friend