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Customer Ratings & Reviews

Your price for this item is $14.99

Customer reviews

Rating 4.1 out of 5 stars with 1180 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers appreciate the sound quality and the affordability of the Recon Chat Wired Chat Headset. Many also highlight its compatibility with multiple gaming systems and lightweight design. However, some users find the headset uncomfortable and have noted issues with the volume and fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,180 reviews
  • Rated 5 out of 5 stars

    Great for partners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got these turtle beach mono gaming headset for my husband. so he can always hear the chaos, hes trying to escape. Super comfortable, he says he forgets he's wearing them sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Let’s begin

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great beginner gamer headphone my 9yr old was happy. I liked the 1 ear option so that parents can be heard when speaking to them and sturdy never any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cheap and great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't afford a more expensive headset but I am glad! Because this headset is by far the best for my son PS4 games. He plays along with his closest friends from school and he has a blast!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Turtle Beach - Recon chat headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use when playing my PS4 and I have to say, it works quite well. Given that I bought this due to cheaper price, this headset didn't dissapoint.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and mic

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the one earphone bc I am often in the dark playing and someone in the house can easily sneak up behind me with I had 2 earphones on. But no more sneaking

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the price. My son was in need for a new one during the quarantine and this is all Best Buy had available. My son actually said he likes the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Birthday gift for my son.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really is enjoying the headphones. His college life was cut short so these are a great way for him to keep in touch with his friends while playing the video games.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very clear and comfortable headset for gaming!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is exceptional for the price I paid. The sound is very clear and fits very comfortably. I would recommend to purchase this product over the standard headset.

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets are great only issue is they don't last long something always breaks or goes wrong so having a warranty is a must for anything gaming related

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming is life.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a new Or a young gamer. It’s not too expensive and he’s happy with these headphones. My son is 9, he loves these headphones

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 3 out of 5 stars

    It works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it with my mobile phone for conference calls. It works. It's not very comfortable though. It also randomly has background static that is annoying. It does serve its purpose though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps 4

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised with the comfort of this headset with glasses on. I knew it was supposedly glasses friendly, but wasn't sure if it was true.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this headset, they say that the clarity if really good, they use it with both PS4 and Switch. Its the only pair that they havent broken!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great first mic set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only can hear team chat or group chat on this one ear set which is nice when you need to hear what is going on in the outside world... mic picked up a lot of other noise but great for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for game play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is perfect for playing on playstation. Nice to be able to hear what is going on in the room while still having clarity in the covered ear with the game sounds

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 3 out of 5 stars

    Kind of outdated

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item itself feels a bit cheap. The padding on the ear isn't really confortable and after wearing it for a while, it hurts a bit. I'd invest a bit more and get a better quality headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and audio quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am now working from home for the foreseeable future and bought this for taking calls and for virtual meetings, and it works great! Good quality for the price

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Comfort

    Rated 2 out of 5 stars

    Did not like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the headset had cushion all around but it was like the inside of the headset was hollow and very uncomfortable. However, the price of it was reasonable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend needed a new headset but wanted something that was comfortable and only covered one ear. It worked out great! Turtle Beach is the Best!

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 3 out of 5 stars

    Broke fairly quickly

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this headset for our 10 year old son, and it broke hitting the ground one time. Definitely buy the protection plan if you plan on purchasing this headset for kids.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Trish,

      We’re sorry to hear about this inconvenience. As a heads up; our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach