Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $14.99

Customer reviews

Rating 4.1 out of 5 stars with 1180 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers appreciate the sound quality and the affordability of the Recon Chat Wired Chat Headset. Many also highlight its compatibility with multiple gaming systems and lightweight design. However, some users find the headset uncomfortable and have noted issues with the volume and fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,180 reviews
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Great for light gamers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good headset if you don't do a lot of gaming, Great for someone that doesn't want to spend a lot of money on a gaming headset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves this one. He has had several different brands that either break or he just won’t wear. This one he has had no issues with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems with the sound or the mic and it fits perfectly on my head. Overall it’s great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent for the price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an inexpensive headset for PS4 gaming and this one works quite well, especially considering the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just as good as a brand name headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my teenage daughter. She said it works as well as a brand name headset. Saved $ and received quality as well!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    VeryNiceHeadset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three pair from a amazon (not turtle beach) we deferred back to in store and found these which have worked like a charm!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones for my son so he can play online. I haven’t had any problems. They sound good, very clear, great volume

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect gift

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loves it. Though it’s an inexpensive headset, he like the sound and how you can adjust the headset and the mic.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Average

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son used this for a while but it didn't last long. Quality isn't the best but it was really inexpensively priced as well.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for gaming and it had great clear sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It was a gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as a gift. So I wouldn't know, but so far he haven't complaint. We play fornite and I can hear him nice and clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Christmas present

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my son so he could use it for Fortnite. It’s seems a little cheap but has great sound. Good bang for your buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy teen!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and I went into Best Buy to purchase a tv that was on sale for my mom for Christmas. Lucky for me the tv and this headset was on sale for my sons PlayStation. He recently broke his previous one so this being on sale was a plus for him and I since they price was so good . We came in for 1 sale item and walked out with 2. Love the deals at Best Buy. We’ll be back !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PS4 Chat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular Turtle beach headset is a great beginning headset. Bought this for communicating with teammates on black ops 4.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Inexpensive but grwat

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a low price. Gets the job done. Only downside is the wire but for the price I’m ok with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good entry level

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several of these headsets with no issues hearing. If your looking for cheap and reliable look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They’re Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re nice headphones, work best for our daughter. I prefer double ear ones but she likes the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get the headset when it was on sale. Sound is clear and has a nice volume adjustment. Good value.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 5 out of 5 stars

    gaming headphone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mono headphone with mic for gaming on one device & when also on phone with earbuds in the other ear.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Decent quality for price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an active video game player I was expecting a loud sound quality from this item. However, I did not expect this item to be as low in volume as it was.

    No, I would not recommend this to a friend