Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Opens at 9 am
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1180 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers appreciate the sound quality and the affordability of the Recon Chat Wired Chat Headset. Many also highlight its compatibility with multiple gaming systems and lightweight design. However, some users find the headset uncomfortable and have noted issues with the volume and fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,180 reviews
  • Pros mentioned:
    Microphone

    Rated 4 out of 5 stars

    Great starter headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is comfortable and the mic works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the one that comes with the console.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn’t the best quality construction or sound wise, but for the price it works absolutely fine. I did give it 5 stars based on the price, but don’t expect this to be high quality. It does the job for my 11 year old just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Head headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound clear not the high end set cheap price good unit

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Turtle Beach is better Hyper X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So theres this kid jared that boasts about this headset thats not Turtle Beach brand but everyone knows Turtle Beach makes the best headset plus its cheaper, why would anyone not get turtle beach?

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price and it was on sale. For sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game on

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's old headphones/mic busted. Did a quick search on BestBuy.com and found these. Order and picked up within an hour. He was back to gaming with his friends and tells me these work great!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck when your kid is a headset killer. This thing performs great and you simply cannot beat the price. It converts easily to the ps5 hes getting for Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son he loves it.using it for online games

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good and works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was louder but it does the job well enough.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great inexpensive headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this headset for my youngest son, he has a tendency to break things. The headset is holding up very well. the sound quality from the earphones and the voice quality of the mic is comparable to more expensive units.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for kids too

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    inexpensive, perfect for kids too. whole family uses it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good for money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap headphones that work great and get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very comfortable and have great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t looking for anything special just something to chat with and this is great for that purpose. Also it’s extremely comfortable to wear with glasses on if I play without my contacts in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of headphones. no problems at all. would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 3 out of 5 stars

    Good but not great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted a unit with one headphone so he could hear us and also hear the game and chat with friends! But he didn’t use them for long. He said they are uncomfortable. So he went back to his old ones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to buy my son a more expensive headset and he told me I would've wasted my money as he loves this one. He said he can hear his friends great when he plays his video games!!

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 2 out of 5 stars

    Awkward

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this headset. Hate it. It does the job for sure but it is SO awkward and uncomfortable. The band around the head is weirdly shaped and has no cushion at all, and there is also no cushion on the ear piece either. I actually keep my gaming sessions with friends short because of this headset. I will be looking for something else or even using an old headset that has one working speaker because I would rather do that than continue to use this headset. I really regret this purchase. Oh well, you live and you learn. Hopefully someone else can learn from my mistake reading this review. ;)

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      Thank you for leaving your feedback; due to the wide variations in head sizes and shapes, it's not possible to design a "one-size-fits-all" headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers.

      With that being said, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Cons mentioned:
    Comfort

    Rated 3 out of 5 stars

    Okay for what you need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is okay, it’s not the best but you get what you pay for. The earpiece isn’t that comfy with whatever foam they have on it and the microphone constantly slides down. But I have a new piercing and it works for how I need it.

    No, I would not recommend this to a friend
Sponsored