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Customer Ratings & Reviews

Your price for this item is $14.99

Customer reviews

Rating 3.8 out of 5 stars with 1155 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers regard the Recon Chat Wired Chat Headset as having good sound quality and being affordable. Many appreciate its compatibility with multiple gaming systems and lightweight design, but some find it uncomfortable and have experienced issues with the fit and volume. A few users also reported problems with the microphone's functionality. Overall, opinions are mixed, with strong positive feedback on sound and price offset by concerns about comfort and durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,155 reviews
  • Cons mentioned:
    Comfort

    Rated 3 out of 5 stars

    Gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses headphone are good quality but they hurt around your ear are a while of playing the games.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it a 3 only because it’s just a talking headset. Overall it’s fine and worth the $15

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 5 out of 5 stars

    Basic - better to spend on upgraded ones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would opt to buy the next level up for 20/30 dollars more. These worked for a couple of months and then had to be replaced.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Headset for Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased a new Xbox controller with the standard audio jack. This headset accommodates those with eyeglasses! There is a cutout in the ear piece! Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend doesn't do too much gaming these days but he does like the headphones. He just wishes they were flushed against his head instea of the "hovering" over the ear .

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 3 out of 5 stars

    Decent headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works pretty good. Only problem is that its quite uncomfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    For My Gamer Son

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is such an avid gamer and uses these daily. They have been very solid and reliable. Really great deal for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Not what expected from Turtle Beach

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a nice chat headset so I could still use my surround sound for game audio. Most of my friends use a Turtle Beach headset so I figured I’d get my own. These are so bad. Very cheaply made with flimsy plastic. Very uncomfortable on the ear, over the head, and the opposite side as well. The ratchet system for sizing is also terrible with a shank hanging down on the ear side. The cable comes out right where the mic is so they get all tangled. They were inexpensive but they are also the most expensive Mono chat headset Turtle Beach makes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works as promised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! I like the fact that when the phone rings, I can answer it with one ear while chatting on the headset with the other ear!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great spare to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a spare in case the batteries run out of my regular set of if the kids are over and I need another headset. Works great. Lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased for my son so he can play his games online and he really likes the headset and how comfortable they are and how great the sound quality is.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    COMFORTABLE AND GREAT SOUND QUALITY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for my son after the ones that came with his system developed a short in the wire this works well and sound quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love em

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my 7yr old because to use on his xbox.And it go go with his mindcraft limited xbox. He loves and I like got for a steal on the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for kids!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this purchase, seems sturdy enough for my teen son, and the audio quality is just what he was looking for. No issues, thumbs up!

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 2 out of 5 stars

    Didn’t care for this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw mostly positive reviews so was hoping for something a little more durable than my Microsoft mic. Really didn’t like this. Found the ear piece to be uncomfortable and I could barely hear my friend while in a game. Had to turn down the volume on my tv. Would not recommend

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello JayStone,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon Chat headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Kids

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But these for our kids so they can play Fortnite and Roblox on the Nintendo switches. It worked great. Best Buy awesome

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 3 out of 5 stars

    Alrite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound was ok. And it stopped working after a couple weeks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Decent inexpensive headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for he price. Only downside is lots of static for people you are talking to.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for the price you pay not the best but you get what you pay for great for a cheap set of headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bargain headset for xbox one (x)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a few headsets now for the xbox one. This had been the best so far. The only downside is that it only has one headphone. The mic works well. Kind of too well. It picks up ambiant sounds if they close to you. Like 5 feet or so. The volume controls are very basic but works as designed. They are durable enough to be dropped or tossed aside without breaking. I havent rage quit in a while so not sure if they'll survive a sumo slam to the floor. Overall a good working product. I plan on buying another for the other controllers.

    I would recommend this to a friend