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Customer Ratings & Reviews

Your price for this item is $14.99

Customer reviews

Rating 3.8 out of 5 stars with 1155 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers regard the Recon Chat Wired Chat Headset as having good sound quality and being affordable. Many appreciate its compatibility with multiple gaming systems and lightweight design, but some find it uncomfortable and have experienced issues with the fit and volume. A few users also reported problems with the microphone's functionality. Overall, opinions are mixed, with strong positive feedback on sound and price offset by concerns about comfort and durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,155 reviews
  • Cons mentioned:
    Comfort

    Rated 1 out of 5 stars

    Garbage, get the older Recon 30X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I know this is just a chat headset and they are better than the stock one Microsoft gives you but this particular mode is garbage. I owned the older white version that turtle beach made in the 360 days and it was perfect I thought this would be the same or better but NAH. It clamps to your head hard, there’s barely any cushion on your head, and the audio quality was too faint. I returned this at bestbuy and got the older Recon 30X on Amazon, it’s a much softer ear cushion and it doesn’t block out sound like these other gaming headsets

    No, I would not recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good beginners headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is a bit uncomfortable. The plastic piece that sets on the side of your head tends to get annoying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very clear and durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly bought them because they were cheap but I actually love these headset no problem at all, out of them.....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this head set after he broke his more expensive one and he said he likes this one even better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What you'd expect from what you pay.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one since it was the only one available around me and I needed it same day as I was going to grind with the boys.. Pretty cheap and easy to use however you can only use it for game/party chat so it doesn't pick up in game noise. Not ideal for when you need to listen to game surroundings.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    $20 for turtle beach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve got a nice pair of headphones for movies music and etc but these are great for gaming and communicating with a team!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so game headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset and mic for my son to use for his gaming. It worked out okay for the first few months but the microphone that disconnects, has been an issue. Sometimes it works and other times it doesn't.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 4 out of 5 stars

    good quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it was easy for me to use and hook up to my Xbox to be able to communicate with other players while we were playing on Xbox Live.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good Beginner Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price they are pretty good. Beware must assemble.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Great for children

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap headset that works great for my 10 year old.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do. Will consider brand when time to upgrade and Best Buy of course!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming set. My son loves it I need one more for my 6 year old.great quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming with cousins!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandkids love this headset they each have one now they don't have to be in the same house to play games together!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this head set for my kids. It has been fine. Other models I had bought got cord damage quickly which this didn't, but my kids wish it had two ear pieces.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear my game wonderfully. Now when crazies sneak up on me I can take them out! And great for talking with my buddies.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Turtle Beach

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a great headset. Sound is awesome and the mic works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    looks great and works great too!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son and he was amazed, replaced a brand name and this one was just as good if not nicer!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for being just one ear. Its worth it if you can't afford a two ear headset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for my 7 and 8 yo! The cord length is just right and the adjustable head piece is perfect for growing kids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones seem to limit background noise and focus on your voice alone, making them the best headphones you can buy for the low price.

    I would recommend this to a friend