Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$89.99

Customer reviews

Rating 4.4 out of 5 stars with 232 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 232 reviews
  • Rated 2 out of 5 stars

    Not that great

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality . Not compatible with Everything . Wouldn’t buy again

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Samie! We are sorry to hear about the experience you've had with your Turtle Beach Product, however, its not advertised as being compatible with "Everything". Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to assist as needed. If you have questions or concerns, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Best Regards! TurtleBeach

  • Rated 3 out of 5 stars

    Pretty good for the price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price. Poop poop poop poop That’s what my dog does.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    States that it is not compatible with my ps5? But the description says it is

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Tammy! We are sorry to hear about the experience you've had with your Turtle Beach Headset, however, it seems that you may be trying to pair the headset to your PlayStation via Bluetooth, which isn't possible. Please be sure to use the included USB transmitter when connecting to your PlayStation. Additionally, our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you need any help with the setup, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Not as good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though it was gone be loud but there not as loud there to plastic for me

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Piece of TRASH

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's barely functional on a PC for some reason. If you're thinking about getting one of these, get something else. Buy five logitech headsets. Buy 10 packs of cigarettes. Buy a geek bar and relapse on nicotine.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Andrew! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Not worth the headaches.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset but at the end of the day, the stupid thing stopped working entirely at some point and despite hours of trying to pair it back to the USB on both PC and PS5 it refuses to work. I will never buy this ever again.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello MrHaru! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Headphones review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is super low it is bad quality of sound the headphones are made with low quality

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Lilshanna! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Audio stops working in weeks. Hard Pass

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy these. The audio stops working and every trick you find online is useless. A quick search shows these headsets have this issue in common. I bought these in January 2025 and they worked great the 1st time. Its now March and my headset is useless and of course I am outside of Best Buy's return window so a $75 brick.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Nathan! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Solid Entry-Level Headset But Question Durability

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Turtle Beach Gaming headsets ranging from wired to wireless. I have always liked the quality of their products and they have worked very well with PC and the PlayStation. With the Turtle Beach Stealth 500 Wireless Gaming Headset, Turtle Beach has another fine quality headset for their collection. One of the big advantages of this headset is that it is built for comfort. Some other headsets are rigid and tight. After a while of wearing them, the headset can become tight on the head and hot on the ears. I did not notice that with this headset. The headset is secure on the head without being too tight. The adjustable strap allows you to set it just right for your head size. Also, the ear cups can go comfortably over your ears without getting too hot. As far as sound quality goes, this is a very good headset. While playing FortNite or MLB the Show or other games, the sound quality is clear. You can adjust the sound with different presets. The bass levels are strong and even the high pitch does not distort. Voice comm is clear as well. The mic does a good job of not popping on certain words. Teammates are also easily heard and understood. I was very pleased with the battery life of the headset. The information lists that the battery life is good for 40 hours. I am not sure about that completely. What I can say is I played on it about a week, and I did not need to charge the headset. I figured I had at least 20 hours of use with it and it worked fine. If you even occasionally charge this headset, you should have very little problems. In a worst-case scenario, you can even use it while charging. Most people will use this headset near the PS5 or PC. I tried it on both systems and the headset worked great (although you do need to select a switch on the dongle to determine which you are using). But if you are in a chat and still need to make a run to the fridge, the headset has good range. I was able to go downstairs with my headset on and still stayed in chat with my teammates. There were a couple of negatives that I observed while trying this headset. The first is that it uses a USB Type A connector. So, if you have one of the original PS5 consoles, the dongle connects easily on the front. However, if you have a newer PS5 Slim console, the dongle will not go it the front. You will have to mount it in the back of the unit. This is not necessarily a big deal but may be an annoyance to some. I would personally rather have the dongle be a USB Type C connector so that it would work easily with either of the PS5 consoles. However, since it can also be used with a PC, the USB Type A is what you are left with. The other question I have is one of durability. While the headset is very comfortable, it may be so at the expense of being a bit less durable. The headset components are thin and light. I am not sure that the headset will last years with putting on and taking off. I am worried that it could wear out quicker than on hopes. I do not know this for sure, but the headset does have that feel. In the end, I really enjoyed the Turtle Beach Stealth 500 Headset. It has great sound and is very comfortable to wear. If you are looking for a good entry level headset, this one is definitely one to look at. I recommend it to all.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We appreciate the feedback regarding your Turtle Beach Stealth 500 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Wireless headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to get this to work with my work computer so I had to return it.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Maggi! We are sorry to hear about the experience you've had. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. In the future if you have questions or concerns regarding any Turtle Beach product, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Turtle beach needs to stick to usb wired headsets

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turtle beach doesn’t know how to make Bluetooth headsets, input and output sound all fuzzy

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Brian! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid budget offering from Turtle Beach

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entry-level wireless gaming headphones have come a long way. Nowadays, they offer features like Bluetooth connection, app support, and decent audio quality. The Turtle Beach 500 provides all of this, along with support for PC, Nintendo Switch, and any Bluetooth device. If you’re looking for a no-frills pair of wireless gaming headphones with solid audio quality, excellent mic quality, long-lasting battery life, and support for other devices, the Stealth 500 is an excellent choice. Not only that, but they are also lightweight, making them comfortable to wear for long gaming sessions. Some of the standout features: Up to 40hrs of battery life with quick charge Low latency connection via USB Dongle or Bluetooth 5.2 Compatible with Swarm II application (desktop or mobile) Flip to Mute Mic Lightweight Memory Cushion Foams The audio quality was solid on both ends via a USB dongle or Bluetooth connection. Compared to higher-end gaming headphones, the difference in audio for me was that the highs suffered a bit, and the low-end sound was muddy. The mids still have a clear, crisp sound. This is good, especially for online multiplayer games like Call of Duty and Fortnite, where having a great sense of your surroundings can give you a leg up. The Swarm II app offers a 10-band adjustment, and pressing the EQ button cycles through the default sound modes - signature sound, bass boost, treble and boost, and vocal boost. For the most part I kept it on the signature sound profile. I noticed the increased in bass from the bass boost or treble and boost profile would result in bass crackling. The mic quality was excellent. I actually use it for team meeting calls, and it worked great, with no complaints, especially during my online gaming sessions. The flip-to-mute is my favorite feature of this headset. No need to press a button to mute when you can just quickly flip it away. Of course, for the price, the Stealth 500 won’t feel or look like higher-end sets. They do feel solid, though, and they should be able to handle some roughing. What was most important for me was how comfortable they were to wear with my glasses on. I actually prefer the clamp force on the Stealth 500. Higher end Turtle Beach models are too excessive in my opinion especially if you are wearing glasses. The Stealth 500 is a solid choice for entry-level wireless gaming headphones. They’re comfortable to wear, have long battery life, and are versatile for those who also own a Switch or PC.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Comfortable and long-lasting gaming headset

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turtle Beach Stealth 500 Wireless Gaming Headset Featuring big sound, extended comfort, and device compatibility, the Turtle Beach Stealth 500 wireless gaming headset provides the immersive audio experience you want for whatever system you need. Whether you're on the go with your Nintendo Switch or sitting at your PC workstation, these headphones are built to last as long as your gaming session needs to be. Light in weight with an all-black finish, the Stealth 500s arrive ready to go as soon as you open the box. I love how the microphone is designed to tuck into the left earpiece for muting or when not in use, as well as the comfort, floating headband below the main headband that stretches to fit your head. The memory foam ear cushions are soft but breathable - extended use doesn't cause a lot of sweaty contact. All of the controls are located on the left earpiece, including volume (for both sound and mic), Bluetooth connectivity, mode, and power. An included USB-C charging cable connects here as well, and the headset can be charged while in use to further extend usage. The ease by which connecting to a phone, gaming system, or PC varies based on your device of choice. For me, connecting to a mobile and PC desktop were quick and painless, whereas connecting to my PS4, PS5, and Nintendo Switch took a little extra effort, especially the Nintendo Switch which does not use the included USB wireless transmitter dongle. The gaming systems took a little more time locating the headset, but once connected, the Stealth 500 headphones really stand out. Sound is super immersive and although not billed as noise-cancelling, the device does a decent job of blocking out your immediate environment as well. To me though, the selling point of the Stealth 500 is its ultra-comfort level during long usage. I can confidently keep these headphones on during long commutes on the train and bus, walking through the city to work, and back home to easily switch to my home PC at the touch of a button. With battery life of 40 hours, the Stealth 500 headset keeps you focused on the task at hand. Turtle Beach has a winner here with the Stealth 500 wireless gaming headset. Ultra light and portable, this little powerhouse of a headset keeps you comfortable and in the game, whether you're on the road or at home. A definitely solid choice for your gaming setup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is garbage. The audio won’t come on and I’ve only use it twice since I bought. Don’t buy this get something else

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Pleasantly surprised!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as part of a review promotion. I was a little skeptical at first because I haven't had good luck with cheaper headsets. Either the sound is off, or they are uncomfortable. I can say that I didn't feel that was the case with these. To start with...the headset is easy to set up right out of the box. It comes packaged well, with a charging cord, and a USB adapter. Just plug in the USB adapter to your machine (mine was a PS5) and turn the headset one (just make sure you charged the headset...it comes charged but it is recommended to fully charge it). It paired instantly. It did have to go in and select the headset but that's because I rotate between 3 different headsets when I play. The headset it light weight. It doesn't create a lot of tension on your neck or ears like a heavier set would. It used the stretch bang to create the "perfect" fit and honestly it does a good job of that. This might be my most comfortable headset just simply due to the way it sets and its weight. That's a big deal for me. Even though it is light weight the headset feels sturdy. The microphone closes into the frame but is easy to open as well. I’ve been playing on and off for a week and I haven’t had to charge the batter yet either. The sound quality was a very nice surprise as well. I play Call of Duty and I could easily tell the direction of the sounds which helps a lot with knowing where your opponent is. The sound was clear with not static breaking through. It might not have the loudest sound capacity, but the sound quality is good and will do well for any gamers. Overall…it’s a great choice especially if you do not want to break the bank.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disconnecting issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will randomly disconnect throughout the time its in use. Nothing but a waste of money not to mention them being a pain in the a.s.s.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jeremiah! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Worthless

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cuts in an out in wireless mode. I returned it. Don’t buy it.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Richard! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. In the future please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Value, Good Headphones

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summary ------ Overall a great mid range gaming headset. It supports Bluetooth and 2.4Gz (Comes with a dongle). The headphones has a great battery life of upto 40 hours and fits well. THe headset cannot stretch and hence may be a little uncomfortable on a large head. The quick charge really comes in handy. For gaming , the sound is pretty good and the Swarm II app works great. The cushions on the cups work great and comfortable. Overall for the price its a good buy. Pros ---- 1. Great Price , good value 2. upto 40 hours of battery life. 3. works great with pS5 Cons ---- 1. Wish the headphone stretched Details -------- Got this headphones for my son who was constantly talking on the games like fortnite using the in-built speakser within the controller. He has been very satisfied with the headphones. The headphones is basically plug and play for PS5. This headphone works also with the PC with the supported dongle. The headphones required a software update when connected and which was seamless. I also downloaded the Swarm II app which lets me monitor the battery life and also enables feature like super human hearing. The audio quality is very good and can be adjusted using the app. The mic also performs very well and i also tested on my office zoom calls. works great.

  • Rated 1 out of 5 stars

    Complete garbage

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has one nob to control master and chat. Can't control them separate so make them completely useless

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Will! We are sorry to hear about the confusing experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand with operation. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great price point

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headsets are interesting to review. I’ve purchased many and a few times made the mistake of picking one only to find out that it didn’t have a mic. These DO have a mic and I like how it is kinda hidden or in a bezel. Some of the things that I like are: Useable by so many things. PC Xbox PlayStation Nintendo Switch and also the one that is not listed which I use it for primarily is the steam deck Oled. Battery is crazy good. It feels like you never need to charge it I believe it is around 40 hours although I didn’t test it and it has still not died for me yet. The 40mm drivers bring out some good sound. Not the best you will see but at that price point it’s what should be expected and more then enough for some quality gaming and hearing footsteps. Comfort: This is a big one for me. I don’t like some of the headsets that are too tight on my head and cause me irritation on my ears after long periods of use. I found these to be comfortable and not any issues with sweating or sound either. Overall a solid product from a solid company that pairs nice on my steam deck.

    I would recommend this to a friend