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Customer Ratings & Reviews

$89.99

Customer reviews

Rating 4.5 out of 5 stars with 305 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-305 of 305 reviews
  • Rated 1 out of 5 stars

    These are complete dog crap.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are absolute dog crap. Everything is great about them except the electronics and software. They are the most comfortable headphones I’ve ever used and I love how the mic is placed but unfortunately they don’t work at all. They worked great the first couple of days and then randomly stopped working and I could not get them to connect to my Xbox or any Bluetooth device. All of the buttons stopped working and I couldn’t even turn them off. All of this happened within the first week of owning them. And on top of that the app that is supposed to work with them to adjust settings only works when in Bluetooth mode so it’s useless for gaming and it almost never can connect to the app in the first place. I have heard bad things about turtle beaches software in the last couple of years and they’re all correct. Do not waste your money on these, the steel series nova 5X and Astro A20 wireless are in the similar price point and way more reliable.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Parker! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 500 Headset, it's not how we would expect it to behave at all. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand and get this taken care of. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you! TurtleBeach

  • Rated 2 out of 5 stars

    Sound quality is good but that is about it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these up for use with my recently purchased PS5 and while they sound good, the build quality is super flimsy and the mic is awful. It seems like they’re more focused on adding a bunch of frills/bells and whistles like “super human hearing” as well as all the other relatively useless features on the app. Most people either had trouble hearing me or they heard everything. Will be returning these for Hyper X.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Stewart! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Stealth 500 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you didn't already return your headset, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    XBOX

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT. GIFT FOR GRANDSON.XXXXXXXXXXXXXXXXXXXXX

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked fine for a couple weeks and now can't get it to turn on and the transmitter in my xbox just blinks green for 10-15 minutes.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Richard! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 500 Headset, it's not at all what we would expect. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Terrible mic.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic sounds like a laptop onboard mic. It's terrible.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Stealth 500 microphone, it's not what we would expect. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach