Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$89.99

Customer reviews

Rating 4.5 out of 5 stars with 317 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 317 reviews
  • Rated 5 out of 5 stars

    Obsessed

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time buying a turtle beach and I’m obsessed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and the price is good. The quality and everything about it is good. Easy to work and the settings on it are very adjustable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a wireless headset for a while and stumbled upon these. Has great features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good!! ☺️☺️ definitely recommend this headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter and she loves it for her gaming, no complaints about it. Works excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's awesome.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best for the price and i don't think it can be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves his headset. Great for gaming! Great sale price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent beginner headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent beginner head set but wouldn’t recommend if playing call of duty or any game that relies on hearing foot steps mic acts up when cutting off mic it remains on

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Bass, Software
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great comfortable sounding headset

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there are a couple reasons that I am giving this a 4 star. The first reason for me was that the Swarm application on PC was limited to what you could do. The only thing it did for me was tell me I had to update the headsets firmware. This also came with some issues trying to update it but eventually got there. But I would have loved to be able to make changes like you can with the phone app. The other issue for me was that the phone app also stated it needed to be updated and had an option to skip this for now but that just brought me back to the main screen to have to update. I could not change settings or do anything on the phone app until I updated the headset. But once I was able to get the headset to update, then the app was not so bad to use. I think it would also have been neat if they had some voice changing options. That said, it was plug and play with the dongle. It worked great on the Xbox and PC. It has some built in functions on the headset itself that you can change. I have an older stealth 600 that connects directly to the Xbox and that one seems to cut out/disconnect all the time. This one, I had the mic cut out once and that was because the headset battery was almost dead. I had used it all week and weekend few hours each day during the week and more on the weekend. Once I plugged it in to charge the mic worked again. Sound is pretty good. Has a descent overall range. Bass was not overpowering. You can set this though to have some more bass and fine tune it a bit more to your liking. But they performed better than I thought they would. The are not too tight on the ears and pretty comfortable to wear for longer game sessions. One of my preferences for a mic is to push it up to mute. If I am muting my mic, I also want to move it out of the way. This headset has that. The mic itself did not sound too bad either. Everyone heard me clear. Overall, great headset for price. You can connect to phone or other devices via Bluetooth as well. I have not tried them on PlayStation. They have another model for PlayStation. But that would be an added bonus to make them compatible across all platforms. I mainly play on PC so not being able to use the application on PC to customize was a bit disappointing. Hope they will update that. If they do, easily a 5 star.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 3 out of 5 stars

    You get what you pay for

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid budget headphones have some connectivity issues but sound is clear and works just fine for what it is worth

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Nate! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Nice purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are smaller than the one I had but overall, they are nice would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price. Works flawlessly. Even managed to survive our puppy trying to chew it up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drops the Xbox wireless connection once in a great while. Sometimes mic will not work on Xbox and have to reconnect usb adapter and power cycle headset. Otherwise, it's fine.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Turtle beach 500x

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent for the price, great for gaming! Nothing mind blowing for music though!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as they should and all good so far, no issues. The sound is not as good as I would expect for the price but it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT WORKS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. 10/10 I seriously have nothing more to say about this.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Nice headset just need to fix the audio issues

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Heaset had audio issues when adjusting the column and connecting to the Xbox. Not a bad headset overall for the price and very comfortable as well!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We are sorry to hear about the experience you've had with your Turtle Beach Stealth 500 Headset, it's not what we would expect.

      Please reach out directly to our dedicated Support Team so they can assist. To do that, please fill out the form at the link below.

      https://support.turtlebeach.com/s/contactsupport

      If the form is unavailable, you can also send a direct email with your details to: support@turtlebeach.com

      Thank you. TurtleBeach

  • Rated 5 out of 5 stars

    Turtle beach headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and auto turns off when i turn off my xbox love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son for Christmas! He loves them works perfectly wired or linked wirelessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xb

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ggggggggggggggggggggggggggggggggggggggggggggggg00d

    I would recommend this to a friend