Customer Ratings & Reviews

This product although advertised for XBOX does not work. It cinnected tue first use and worked and that was it. The transmitter stopped working. This problem based on my research is not fixable. Ive tried all remedies they have online. Will be returning

BEST HEADSET IVE EVER USED OR BOUGHT ID HIGHLY RECOMMEND

Bought this for my daughter for her online gaming.

Comfortable and sounds ok. But I get a lot of complaints from friends about sounding like a robot to them.

Great item , good value. Very good sound , would recommend

Ear muffs could fit a little better / adjust better to head shape

Enjoyed the headset, but didn’t like how it’s noise canceling.

Didn’t last that long, mic stopped working after a couple months

I did not like this headset, It’s super quiet and you can’t hear a thing. The app is also confusing, it took me 15 minutes just to update the headset. Perhaps this just isn’t for me.

The worst wireless headset I ever brought. They constantly de-sync or lose connection to my Xbox and I’m sitting right in front of the console. I wish I could get a refund tbh.

Headphones would connect for about 10 seconds only and then disconnect. They would repeat this cycle as long as it was hooked up.

For context sake, I’ve been a hardcore gamer for the better chunk of my life. Probably putting in around 25 hours of gaming per week, and have had probably a dozen headsets over time. That said, it gives me (and should give you confidence) to know that this is a great headset. Out of the box, the packaging is sleek but minimalist. You’ve got the headset wrapped up alongside the USB stick for the Xbox, a USB to USB-C cord, and the instructions. Unfortunately the headset didn’t come charged which is a bummer but I threw I used my USB-C cord and had it up and running in no time. Setup was simple as you’re mostly just plugging the USB stick into the Xbox, connecting the headset, and then you’re off to the races. The headset itself itself is shockingly lightweight and even after marathon gaming sessions didn’t become uncomfortable or too warm which is a huge plus. The headset has the classic microphone flip to mute, which is easy and standard with most headsets. There’s also on-ear volume controls and mic monitoring controls which are helpful. There is in-app integration from Turtle Beach’s app, the Swarm II, which is tons better than their old app and a sigh of relief as the old app was a nightmare. From the app you’ll have tons more customization options as well, which really gives you the distinct advantage in a gunfight online as you’ll be clearly able to tell where your enemies are at. After a week of solid use, there’s no indication the battery is near drained which is shocking but more than welcome. I’d go as far as to say the battery life may be the headset’s greatest asset. Either way, if you’d like an affordable, comfortable, lightweight headset that is easy to use, with great sound quality, this is a no brainer. Two thumbs up!

This headset is pretty awesome so far. It's light, the fight is just right and it feels good to wear for long periods. I really like the inside of the cups as they are big and don't squish your ears as some headsets do. They are perfect for gaming with the Xbox and connect up wirelessly with ease with the dongle and the Bluetooth connection. Switching is easy where you just push a button that is on the headset to switch and pair it with Bluetooth. As for sound, you won't miss a beat with these, they sound balanced and vibrant with decent bass and treble. Even without the EQ they sound great but with the EQ you can tweak it to your taste. In terms of battery life, I have yet to run them down all the way in 4 separate sessions of playing Minecraft over the weekend and a few weeknights, very impressed. They come with a USB-C to A cable so you can charge using the Xbox's USB port or using another USB-C charger or USB port. I do like that they quick charge so that's a plus for sure. The mic picks up really well and definitely works good, I've used it for calls on my phone just to test it out there and people can't tell you're using a headset and they sound crystal clear too (unless you have the mic too close of course!). Overall, a great headset based on using it so far, I really like it and would recommend it if you're looking for one that just works good, is light weight, and doesn't have all that RGB stuff that just runs batteries down faster. Pros are: Versatility Comfort Sound Quality Easy to use Fast charging and USB-C Cons: No fancy RGB lighting (but this is good as it helps with batteries) No corded option to use alternatively though anymore I don't know that this is necessary

I enjoy using this wireless gaming headset. The setup was easy and simple. The audio was smooth and clear even without using the app at first. The app gives many other options for audio adjustments and updates, which you need if using it on the laptop/phone. After plugging in the Bluetooth receptor the connection was almost instant. It worked great with our Xbox and the laptop but I didn’t use it with the phone, as I did not need to. While using it to play Fortnite and Fall Guys, the sound was great, the communication through the mic and headset between my party and me was very clear, and with no outside noise getting in the way. From setting it up to using, it was pretty self-explanatory, even without reading the directions but I did read them to make sure it was done correctly. I found that using Bluetooth mode instead of the wireless option made the sounds even better. It was able to connect to Bluetooth pairing easily. The quick switch button from Bluetooth to wireless mode was a bit confusing at first, but it works great when I figured it out. Charging it was simple too, but it would have been more convenient if this came with a block, as our Xbox does not have a USB C charger. I found the charge did last a long time, very close to 40 hours, if not even a bit longer than that. This feels very comfortable on my head and ears! Surprisingly, one time, I even forgot I still had it on for a few minutes, which says a lot about the comfort level. I would definitely recommend this to anyone who loves gaming or you can even use it as a regular headset on the laptop to communicate with. It is an extremely comfortable headset with great audio.

Good headset if you only have 1. I bought 2 and could only get 1 to work at a time on seperate Xbox’s.

Based on price alone, the Stealth 500 by Turtle Beach is their entry-level, multi-platform, wireless headset, but it provides better than "entry-level" performance. It features both wireless and bluetooth connectivity with the included USB dongle. It has a fold-away microphone that delivers crisp, clear sound and it tucks away to mute (or when not in use). It's super-comfortable to wear and has an adjustable, elastic headband feature which makes it feel like it's not even there. It's lightweight - about 8 ounces - and doesn't squeeze my ears! The controls include two roller switches - one for volume and one for microphone level - and EQ mode button, a "super-human hearing" button, and a quick-switch button for changing from bluetooth to wireless. To fully appreciate the Stealth 500, download the Swarm 2 app which allows you to tailor the sound just the way you like it. The overall sound quality is good with plenty of bass to really "feel" the the gunfire and bombs exploding around you (I played Battlefield and Black Mesa). With the Swarm 2 app, I was also able to enjoy listening to music! Simple controls, comfort, and a cool app make the Stealth 500 a great gaming headset without breaking the bank!

The audio will not work on my console nor in game. Horrible experience and I cannot return them to the store bc it’s required to be mailed back to the manufacturer. Will never purchase again.

My wife said I should rate them myself even though they are her headphones and she says they’re average

These are an above average pair of gaming headphones. Build quality feels very well made and feel solid in the hand and on your head. Fit feels rather comfy and feel nice on the ears. Wearing these for several hours does not feel uncomfortable at all. The mic does an excellent job of picking you up and according to others I came through clearly to them. Sound quality likewise is above average and voices come through clear and understandable. Music and game sounds are clear and sharp. Using the headphones for movie watching did not disappoint and provided a pleasant experience. The battery gives several hours of use between uses and charges back to full in a fairly reasonable time. The weight of the headphones is no too heavy and do not feel like they are weighing down on your head and neck. in fact when your are wearing them for a length of time you do not feel fatigued after the fact. Your ears will probably feel a little sweaty but no where near as much from other headphones I've used in th past. Over all these Turtle Beach headphones are an above average sets up gaming headphones.

This headset is light and extremely comfortable. With the lightweight, it still very durable and the mic is completely hidden when in the mute position. Charge time was only about an hour out of the box and the charge cable is included. No additional software is needed, and all that is required is to connect the dongle to a USB port. The headset connects automatically with the dongle. There is a mode button if you want to use with another device using Bluetooth. There is a separate volume scroll button for the master volume and separate one for the mic. This is nice when you want to turn down the game volume and concentrate on team members. Sound quality is very good and consistent. The headband provides good support and feels great even after a long gaming session. The mic stays out of the way well even when in the down and unmuted position. Position of the earcups provides a good fit and yet does not feel too tight. Adjustment is easy and the headband stays in place firmly. This provides a good economical gaming option that should last a long time.