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Customer reviews

Rating 4.5 out of 5 stars with 681 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 681 reviews
  • Rated 3 out of 5 stars

    Works well when it connects.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless range is really bad, maybe 8 ft. I have tried using in several different locations with different devices. Still same results.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Turtle beach

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item just purchased for wrong console good headset

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed that the volume controls were not adequate

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Good Headphone but..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the headphones but there is no aux jack if I try and use the headphones on a plane. Only drawback is the lack

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Turtle Beach!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! These are the worst, most defective headsets I've ever used. I can never hear game chat or party chat and I get disconnected all the time. I have literally spent dozens of hours trying to figure out what is wrong with them and I've owned them for less than 6 months. No matter how many resets or troubleshooting I do. DO. NOT. BUY!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Patrick! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    light weight, comfortable, multifunctionality

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've re-ignited my passion for gaming with new builds and peripherals and have tried a fair share of headsets, but the new Turtle Beach Stealth 600 Wireless Gaming Headset has truly impressed me. From the moment I put them on, I could tell they were something special. They are extremely lightweight and comfortable, making them perfect for long gaming sessions. The memory foam ear cushions and headband are incredibly soft, and even after hours of play, they don't cause any discomfort, even when I'm wearing glasses. This level of comfort is a must have and a huge plus for me in this Turtle Beach headset. One of the standout features of the Stealth 600 is its multifunctionality. Switching between Xbox and PC is seamless, thanks to the clever design of the USB dongle. With just a slide of a button, I can effortlessly switch platforms, and if I prefer, I can connect via Bluetooth for even more flexibility. This convenience makes it easy to jump between different devices without any hassle. Battery life is another area where the Stealth 600 excels. The long-lasting battery means I can game for extended periods without worrying about needing a charge. It's a relief to not have to constantly check battery levels, allowing me to stay immersed in my games. Sound quality is paramount for any gaming headset, and the Stealth 600 delivers in spades. The audio is crisp and clear, with excellent bass and treble balance. Whether I'm listening to enemy footsteps or enjoying the soundtrack of my favorite game, the sound is always on point. The microphone is non-intrusive and provides clear communication with my teammates, without being a distraction. The available companion app via either mobile or desktop gives access to keep drivers and software up to date and provides several levels of customization via EQ to get personalized sound, mic adjustments, or even map the different buttons and wheels that come on the headset. Personally, the default settings are tuned in just right for me and I have yet to adjust them. Online teammates say they hear me just fine without any background distractions and the games sounds are pure, crisp, and clear for me. I can even hear nuances in games that I never hear with other headsets, truly amazing. In conclusion, the Turtle Beach Stealth 600 Wireless Gaming Headset is a fantastic choice for any gamer. Its lightweight and comfortable design, exceptional sound quality, and versatile connectivity options make it a standout product. If you're in the market for a new gaming headset, the Stealth 600 should definitely be at the top of your list.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset beeps continuously sometimes and doesn't hold it's volumes.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello James! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Battery life, Comfort, Compatibility
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great multiuse gaming headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great sounding gaming headset that is wireless and Bluetooth which is awesome. I love the dedicated button to switch between Bluetooth and wireless and the color change to indicate which one is which (blue is Bluetooth, green is wireless). The scrolls are tactile and easy to find and use. The mode button is easy to find once you realize it is right by the USB C port and just find that one first, so you don’t hit a different button by mistake. I have changed the mic/music levels instead of the volume levels a couple of times by mistake so I don’t love them being right next to each other, on the other had them being in entirely different places might make it even harder idea of just correcting and being able to just slightly adjust my hand. The lift to mute feature is my awesome and I love how the microphone is tucked away if I’m not using it and instead using the headset for music or movies. I wish the power button was a switch but holding it down for a good long second just takes a bit of remembering. I had some issues with computer connectivity, it would just disconnect and stop working or the microphone wouldn’t be recognized at all and then I realized there was a Xbox/pc switch and after switching it to PC I had no issue at all. It worked great on the Xbox as well. Being able to switch to Bluetooth to connect to my phone when I’m not using a computer or Xbox was really convenient, the wireless connection uses a FLAC codec while to my phone it is AAC (lossless vs lossy) so if you are picky with your audio everywhere this might be worth knowing. Overall, these are comfortable, they completely cover my ears so my ears don’t feel compressed, though they are a tad shallow so if your ears stick out too much this may be an issue for you, mine just barely touch but aren’t compressed, so they are still comfortable for me. Pros: Bluetooth/wireless mode selector button Lift to mute mic Mic gets out of the way USB C charging Comfortable Compatible for PC, Xbox, and phones USB adapter is USB A (good for Xbox) Mic works great Cons: USB adapter isn’t USB C (good for Xbox, bad depending on PC) Headphone cups are a tad shallow (personal preference)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn’t buy for young children under the age of 1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product itself, but the cushion on the actual headphones comes off very easy even when being extremely careful something that definitely

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Greetings Kevin C!

      We're sorry to hear about the experience you've had with your Turtle Beach Headset, however, please know that our products are absolutely NOT designed to be used by infants, they are designed for users age 13 and up.

      With that being said, our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Nothing special here

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special, very loud and hard to balance between game sound and chat sound. I returned it.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jazzy! We are sorry to hear about the experience you've had with your Turtle Beach Headset, however, please know that the master volume and game/chat mix can be adjusted using the dials on the side of the headset when it's being used on Xbox. Additionally, our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. In the future if you have any questions or concerns regarding a Turtle Beach product, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the ones I had about 10 years ago were much better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume kept going down, difficult to adapt to setting.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Cpuld be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Razer Blackshark definitely better options for the money

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic quality was not the best, we did end up returning this item.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Cass! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. In the future if you require assistance with a Turtle Beach product, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Not what I was expecting

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month it started acting up gotta get it changed

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Ana! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Expect your mic to randomly stop working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back to back headsets with this problem. First was the microsoft xbox wireless mic, now this one. This is the last time i purchase any turtle beach product. Complete garbage

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to assist as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Best Regards! TurtleBeach

  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t connect really. They comfortable tho. I prefer just a straight up headset for Xbox only

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Wavvy!

      We are sorry to hear about the experience you've had with configuring your Turtle Beach Stealth 600 Gen 3 Headset for Xbox.

      Please reach out directly to our dedicated Support Team so they can assist with the setup on Xbox. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my kid, after a week headset stop working wouldn’t connect to headset ( vía bluetooth USB) unfortunately my kid lost the box when we left for vacation. Money lost

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Dose not work for Xbox

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says it works for Xbox it dose not. Even with the cord dose not work

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Emily! We are sorry to hear about the experience you've had with your Turtle Beach product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to assist as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached using the “Contact Support” link at the bottom of the Turtle Beach homepage. Best Regards! TurtleBeach

  • Rated 3 out of 5 stars

    They're fine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had connection issues plugged in from the back of my pc. Had to plug it away from my motherboard. The sound is fine.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      Thanks for the feedback regarding your Turtle Beach Stealth 600 Gen 3 Headset.

      We recommend keeping the transmitter connected to a front-facing USB port that is unobstructed, this will ensure you have the best connection and audio experience.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach