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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 575 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 575 reviews
  • Rated 5 out of 5 stars

    Best bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, $199 isnt exactly the cheapest on the market but for all of the features and being able to use interchangeably with my PC because of the 2 included dongles.... its pretty nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Different Colors, different prices. What the..?!?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Black version a week ago. My BB app alerted me to a price drop of $47. Went in to get the price match and was told it was only for the Cobalt Blue color. Poor girl at the checkout had to be the one to tell me that, yeah, I bought the "wrong color". C'mon, man! Headset is fine after downloading the firmware update (which btw requires both dongles [Xbox & pc] to be plugged in otherwise the update fails to start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset would buy another pair for my wife and my mother.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great until they fall apart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved them from the get go until the ear padding started to separate. The warranty is one year, and it happened the day before the warranty expired. By the time i researched the warranty period and procedure, i missed it by a day. for $200 headphone, there needs to be a bit more durability. Shame on Turtle Beach for cutting those corners. A week ago i would recommend them. not so much anymore.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had. Although your warranty has expired, please know that replacement ear-pads are available to purchase on the official Turtle Beach website. Best Regards! TurtleBeach

  • Rated 5 out of 5 stars

    Won’t disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite ones sound and durability is great Can use wirh my pc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, but sometimes cuts out in the controls are a little weird. I don’t like how the side controls can hit your shoulder and sometimes turn down or turn up.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Abram! We are sorry to hear about the experience you've had with your Turtle Beach Headset cutting out. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you've already made sure your firmware is up to date, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    SwarthWhale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Killer headset has every settings you can imagine very simple set up app works wonderful and is extremely straightforward. Store I bought it at was extremely helpful when finding the headset in the store from looking at it online over y'all an awesome experience and a killer buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming headset. Perfect for playing COD or WARZONE.sound is very clear. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love theseeee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in the games for the money your getting it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Pair of Gaming Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using turtle beach headphones for a really long time . This version is an upgrade from previous models. It comes with 2 blu tooth dongles for multiple systems and comes equipped with blu tooth so itis easy to connect to your tv and enjoy surround sound without waking everyone else in the house. Solid purchase and recommend for anyone looking for a amazing set of gaming headphones!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a dedicated turtle beach, customer for most of my adult life, and I’d have to say that I’ve been very disappointed with the customer service and quality of products lately. The sound and overall performance of this headphones are great but the overall strength of the physical headphones themselves crack and break after my second pair got a defective one in the box and customer service pretty much told me to kick rocks and I’m out of Luck so now to a new brand. Would Not Buy

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jeff! We are sorry to hear about the experience you've had with your Turtle Beach Headset, however, our Support Team would never tell a customer who needs further support and is covered under warranty to "kick rocks". Our products are each sold with a manufacturer's warranty, and our dedicated Support Team is available to provide assistance as needed. Please reach out to your dedicated Support Rep and inform them of your experience with the replacement so they can continue providing assistance. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great so far abt 1 month no issues sounds fantastic, on sale too was definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing headset never have an issue and the battery life on it is great. Highly recommend getting one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love rhe hesdset, really easy fo use with all volume knobs on headset and can habe an app for easy use as well. Had to update mine out the box so make sure to so that!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Huge fan of the dual sound capabilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset its perfect for gaming and listening to music on xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones. Bought three of them for me and my kids. Love how i can play the game and listen to music from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, sounds better then expected and voice and microphone work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, noise cancellation is perfect headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Great product works wonderfully was easy to get

    I would recommend this to a friend