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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.5 out of 5 stars with 671 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 671 reviews
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had turtle beaches but my last headset I didn’t, I quickly regretted it and switched back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, $199 isnt exactly the cheapest on the market but for all of the features and being able to use interchangeably with my PC because of the 2 included dongles.... its pretty nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones actually work great , very good quality, sound is very loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for the price. Love that I can play music via Bluetooth during gameplay on xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a 10 out of 10 must have for gamers. Sound quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound easily switch between xbox and pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound love being able to switch between PC and console with the touch of a button and having my phone hooked up via bluetooth at the same time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, but sometimes cuts out in the controls are a little weird. I don’t like how the side controls can hit your shoulder and sometimes turn down or turn up.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Abram! We are sorry to hear about the experience you've had with your Turtle Beach Headset cutting out. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you've already made sure your firmware is up to date, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Grandson's in love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for one of my grandsons and he LOVE it....therefore, I do too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go to

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only headset I’ll ever use. Been rocking beaches for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good the sound quality and more control through the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset has good sound and microphone works well. Easy to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way Better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the original and just got this newer version. Better battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, and light enough to wear for hours…. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!!!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that i can switch from pc to ps5!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a dedicated turtle beach, customer for most of my adult life, and I’d have to say that I’ve been very disappointed with the customer service and quality of products lately. The sound and overall performance of this headphones are great but the overall strength of the physical headphones themselves crack and break after my second pair got a defective one in the box and customer service pretty much told me to kick rocks and I’m out of Luck so now to a new brand. Would Not Buy

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jeff! We are sorry to hear about the experience you've had with your Turtle Beach Headset, however, our Support Team would never tell a customer who needs further support and is covered under warranty to "kick rocks". Our products are each sold with a manufacturer's warranty, and our dedicated Support Team is available to provide assistance as needed. Please reach out to your dedicated Support Rep and inform them of your experience with the replacement so they can continue providing assistance. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amazing, battery last for weeks. Would buy again in a heart beat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Different Colors, different prices. What the..?!?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Black version a week ago. My BB app alerted me to a price drop of $47. Went in to get the price match and was told it was only for the Cobalt Blue color. Poor girl at the checkout had to be the one to tell me that, yeah, I bought the "wrong color". C'mon, man! Headset is fine after downloading the firmware update (which btw requires both dongles [Xbox & pc] to be plugged in otherwise the update fails to start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!!! They work great with my Xbox. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for the price...have purchased 4 of these for family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    previously had the gen 2 max and then before that the 600 gen 2 and then the 600 gen 1. will never switch off of turtle beaches. they are a great brand and ill stick with them. they finally fixed the problem that the last gen had above the ear pieces. its metal now and it swivels. its awesome

    I would recommend this to a friend