Customer Ratings & Reviews
- Model:
- TBS-2101-25
- SKU:
- 10459873
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Good product and experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase and would recommend. No problems with shipping.
I would recommend this to a friendAmazing Birthday Gift!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headset, I can game and listen to music all at the same time :).
I would recommend this to a friendWorth the price!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband has only used Turtle Beach headset for years. He refuses to try anything different. He loves these just like his others.
I would recommend this to a friendIts woth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its amazing ... its really worth the price i use it with my ps5 Just try it .
I would recommend this to a friendWork Well, Except When You Need Them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When they work, they work well. However, I am having trouble with mine working. I have had numerous issues of the mic not working, the audio not working, and having to allow/disallow permission for the headset to get them to work. I am also having an issue that when listening to audio (music/YouTube) the audio will skip around like a CD scratching. I have tried fixing all of these errors by looking up information, but none of it will help. It's very possible I got a defective pair, but as is, they are two-star worthy.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Chris! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Great headset
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset. I’d definitely recommend. Great for the price.
I would recommend this to a friendToughest Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything they say about it is SUPER accurate. I Love Them. Highly recommended.
I would recommend this to a friendGreat product, terrible employee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item was great....for the 10 minutes i got to use it!!! The adapter shut down and stopped working 10 minutes after i opened the box. Went to return them and i told the CSR that i wanted to trade for a new pajr cause i knew there were some there, and he just shrugged me off, said "thats weird" sent my money back and told me to have a nice day. It was quite terrible customer service. Id recommend this item, its a great item, i just got a faulty one. However, i would not recommend the store in Covington, Louisiana.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Drem! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. In the future, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. For any issues with your BestBuy in-store experience, please contact BestBuy directly. Thank you and have a great day!
Buy It!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this headset! By far the best one I’ve purchase and used!
I would recommend this to a friendBetter basic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're the better basic. My brother has the same kind and are has to connect to each other's Xboxes.
I would recommend this to a friendBuild quality doesn’t match price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a warranty replacement a few months in. Head cushion started to come off. Turtle beach is great with warranty. Got a new pair sent to me asap
I would recommend this to a friendHeadphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphone are a awesome set of headphones that doesn't break the bank!
I would recommend this to a friendHeadset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, clear voice when talking to people on COD
I would recommend this to a friendGood headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but its not the best at controlling voice to game audio during party chats
I would recommend this to a friendFaulty Bluetooth Connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As much as I love the sound, the connectivity with Bluetooth is awful. It always disconnects from my PC, won’t recognize it for a while until it finally decides to connect. I love turtle beach but this left a lot to be desired.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Daisy! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Gen 2 is better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because it was on sale and my Gen 2s are a little worse for wear. Gen 2 sounds better, is easier to operate have fuether range and are more comfortable. Also, the mic monitoring is terrible compared to the gen 2s it sounds robotic instead of natural. Overall, it's still a decent headset, but if you are thinking of upgrading, I wouldn't.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Joe! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We would suggest making sure your headset is up to date using the Swarm 2 application. If you have already performed the update, or do so without any change, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
3rd Gens
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality feels cheap. Cushions aren't as soft as the second gens. They hurts at times. I would purchase another pair of second gens if I had the chance.
No, I would not recommend this to a friendMy kid loves them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy setup and kid loves them compared to his old ones
I would recommend this to a friendTurtle Beach
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones great quality. would definitely recommend.
I would recommend this to a friendCould be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't hold up past a year. Though I enjoy the features of this headset with Bluetooth
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Anthony! We are sorry to hear about the experience you've had with your Turtle Beach product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to assist as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached using the “Contact Support” link at the bottom of the Turtle Beach homepage. Best Regards!