Customer Ratings & Reviews
- Model:
- TBS-2101-25
- SKU:
- 10459873
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Perfect buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great quality product. The sounds is great for gaming.
I would recommend this to a friendNice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these, works great very easy to switch from my PC to my playstation
I would recommend this to a friendThe worst designed headset of all time?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First let me say that they are comfortable. That is all the positive. There are two volume rollers. In theory one is for the master volume, but in practical application, requires scrolling to the lowest end and then making microscopic adjustments to avoid ear rupture. Everytime. No sound settings are saved, second wheel sometimes increases mic moniter, sometimes chat volume. The application is of zero help aside from playing tag, you push to disable mic moniter, and it overrides you etc. It refuses to connect to my phone via bluetooth without a hard reset of the headset monthly. And worst of all, it somehow overrides xbox audio chat mixer settings, and wont let you set it via your device which is, of course utterly insane. I definitely will switch brands next go around.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Jordan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Order ready when promised. Great value and price. Would buy again
I would recommend this to a friendMultiple defective and dead on arrival
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I’m giving this 1 star is because I can’t give it a 0. I purchased this headset and it worked great and then I had to charge it. It charged correctly, but when it needed to be charged a second time, it would not charge or turn on. I exchanged the headset for another one and all parts were Dead On Arrival and would not turn on or charge fresh out of the box. Did another exchange and again everything in the box was DOA. When working, they are excellent, but after 1 defective and 2 DOA’s I decided to get a different headset. So, beware this headset and make sure you get a protection plan if you do decide to purchase it in case you run into the same problems.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Total garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, could not charge or turn after 10 days of usage, and the worst part is that Bestbuy would not even give me an exchange because I missed the return date by 2 days! I would give it 0 stars if it would let me. I will never buy anything from Bestbuy again!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Buca! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this headset at the most 5 time know i cant even speak out of it would do not watse your money on this $200 headset
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Isaac! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Crinkling noise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pair of the headset, the first one I got were from Amazon and the sound good at first. But I like loud music so when I turn on the bass boost through the app and it starts making this static crinkling noise every time the beat drop, and it's only on a certain artist (Billie Eilish chihiro) and some other some as well
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello John! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy this unless you have a computet or pc to update this headset because it requires updates. Also buy it with the extended warranty in case its defective. Also turtle beach doesnt value your time as they will have you doing all the troubleshooting.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Roberto! We are sorry to hear about the experience you've had with your Turtle Beach Headset, however, please know that firmware updates can be performed via Android or IOS Phones/Tablets too. Additionally, our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
WARNING, be careful of bestbuy items.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WARNING, Be aware people, Best buy try to sell me an open box headset as a new, check your stuff very well, they think people are stupid.
No, I would not recommend this to a friend