Customer Ratings & Reviews

The item was absolutely amazing. At amazing price Best Buy never disappoints.

Great for price I just went with pros because I’m using for gaming but these are great all around music tv And games

Nice but don’t stay charged long. Feels great but wish it was multiple ways to talk at the same time.

These were just kind of a mess from the start. They were a gift from my wife and I was super excited to use them but was only met with disappointment. I had been using the Astro A50 Gen1 for 12 years and finally needed some new headphones. These were not it. Here's the breakdown: Pros: Fairly comfortable. I wasn't a fan of the ear pads but that doesn't negate the fact that they were comfortable. The noise canceling works pretty well. Not something I look for in my gaming headphones since I don't game every day, but it worked well. That's it. Nothing else. Cons: Sound was awful. The presets were no help. Everything was higher really high pitched or sounded like I was underwater. No where near the quality of my A50s that had ZERO eq presets. Both computer and phone apps were terrible. I couldn't even get the phone app to load half of the time. Updating the firmware was another hassle. I understand the importance but the headphones were constantly turning off or disconnecting despite being fully charged. I'm just a casual gamer, so maybe some of these "cons" are common. The sound quality alone was enough for me to return these. I paid the extra dollars and got the Astro A50 Gen 5s. Well worth it.

These headphones are excellent. Turtle Beaches have won me over with these headphones! I will be using these from now on

They were easy to us and work amazing mic is clear and so is the sound

Bought this for my bf for Christmas & he talks about how good the noise cancellation is & how amplified the sounds of the game are. He’s very happy with it!

Yes, $199 isnt exactly the cheapest on the market but for all of the features and being able to use interchangeably with my PC because of the 2 included dongles.... its pretty nice.

The sound quality is absolutely amazing! Took me a little bit to get used to the buttons but, these are definitely an upgrade !

Works good, but sometimes cuts out in the controls are a little weird. I don’t like how the side controls can hit your shoulder and sometimes turn down or turn up.

It’s extremely comfy and lasts me a very long time

Good sound love being able to switch between PC and console with the touch of a button and having my phone hooked up via bluetooth at the same time.

A little heavy and bulky but still a great option for multi-connectivity.

Great headset I purchased as a gift and is going to be used for Xbox

So comfortable and crisp! It’s like I’m in another world. Very nice!

The headphones actually work great , very good quality, sound is very loud

Grandson seems to really enjoying these. He wears several types and he does like these.

This item is a 10 out of 10 must have for gamers. Sound quality is excellent.

They are ok. They basically function, but I get a lot of static in my microphone from time to time. I was a bit disappointed, but will keep them for now.

Have been a dedicated turtle beach, customer for most of my adult life, and I’d have to say that I’ve been very disappointed with the customer service and quality of products lately. The sound and overall performance of this headphones are great but the overall strength of the physical headphones themselves crack and break after my second pair got a defective one in the box and customer service pretty much told me to kick rocks and I’m out of Luck so now to a new brand. Would Not Buy