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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 277 reviews

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86%
would recommend
to a friend

Customers are saying

Customers often highlight the quality of the TV Basic Mounting, 91" or Larger installation. Many customers describe the installation experience as great and are pleased with the final appearance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 277 reviews
  • Rated 5 out of 5 stars

    Great one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described and tv looks so flushed with the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service provided by the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would use them again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who set up my wall mount for my tv was very nice on time and cleaned up his mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 77” mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was excellent- my new 77” Samsung is working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77 LG Oled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, install was quick and smooth…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service everything was done fast and no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to use the existing mount on our wall and returned this one as it was not needed. I cannot comment on its quality for that reason, nor can I recommend it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Money VERY well spent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware gets the job done quite well. The installer was fantastic. She expertly mounted the bracket and then the TV. A first rate, skillful, intelligently accomplished install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows their business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and thoughtful Geek Squad installer did a great job mounting, connecting, and testing my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable & arrived early for appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stuart and partner were amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional, explained and trained. Very patient and advised us how to upgrade our modem. Stuart and his partner were amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were amazing! Explained everything, answered all my questions and very polite! Way to go guys!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this one off the Geek Squad truck because I was sent an open box product instead of a new one. It costed double.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Deliver and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time with professional technician installed my tv on the wall no mess everything clean and net..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the same gentleman who installed our original tv. Very efficient and professional,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Perfectly incompetent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received multiple confusing messages about whether or not my TV installation was going to be completed. Including a text message at 6:30 AM on the day of the installation saying that they would be arriving between 730 and 11:30 AM with an ETA of 815. As I rushed to get back to my house to make sure that I would be there for the install this just suddenly disappeared. The system won’t let me very easily cancel my order so I’m trying to call to get my order canceled. I really wanted to call to reschedule and have Best Buy pay for my installation. But when I was talking to a supervisor, the supervisor hung up on me and has yet to give me a call back. The extreme frustration of dealing with a call center in India while trying to address delivery issues that are here in the United States with a local geek. Squad service is beyond comprehension. The incompetence of the communication the lack of integrity. This is not the Best Buy. I used to love as a company

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service was provided, I totally recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful just wonderful as were the two men who hooked it up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mount for 100 inch plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for my 100 inch tv. Nice range of motion. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. Excellent!!!!!!!

    I would recommend this to a friend
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