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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 285 reviews

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87%
would recommend
to a friend

Customers are saying

Customers often highlight the quality of the TV Basic Mounting, 91" or Larger installation. Many customers describe the installation experience as great and are pleased with the final appearance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 285 reviews
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted my TV and adjusted everything for me as well as explaining all of the features.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced installation service and basic mount

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation service did not meet my expectations. While the TV was mounted, the service felt rushed and very basic, especially considering the high cost. The installer did not organize the cables, did not leave the area clean, and even left the TV box in my home. There was little attention to detail or professionalism. In addition, the TV Basic Mounting 55 is nothing special. It is very basic and feels oversized, causing the TV to sit too far away from the wall, which negatively affects the overall appearance. For a generic Best Buy brand mount that costs close to $200, I expected much better quality and design. While both the service and the mount technically do their job, neither justifies the price. Based on this experience, I would not hire Geek Squad again for TV installation, nor would I purchase this mount again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up when they said they would professionally installed quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ppl that connected my tv were so thoughtful on where it would be the best place to hang tv

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not trust Geek Squad for installation - AWFUL

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful experience. Confrontational and incompetent service professional who mangled my AV set up. I would be a lot better off had he done nothing. When i followed up repeatedly, i was ignored. DO NOT trust them to install TVs. This was AFTER i got conned into an up-charge to "hide the wires" - its a frame TV -- in what planet would installation not include "hiding the wires." this should have been my warning to not use this technician. the second warning was how rude and unprofessional the service tech was. Harrassing know it all who knew nothing. If zero stars were an option, i'd give zero stars. Actively bad - not simply inactively bad!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ITV was installed quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV for my daughter for Christmas, and they came and installed it very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come on time and do the service within no time and done very good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Mount

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mounting and careful handling! They removed the old TV and modified the mount height for the new tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation 85 inches

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and miunted the tv very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV. They gave helpful advice on the right hight to hang it. They were neat and clean and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting is Awesome!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very confident knowing that it was mounting through Best Buy. Thanks so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys showed up on time, kept me in loop of the install. Very professional and will use services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were awesome

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were knowledgeable and a pleasure to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation experience. Technician was very polite and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thise guys are awesome. They really knows what they are doing. No mess. No trash. Friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time. They mounted the TV and connected to the network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount! Provides ease of access and good positioning! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my equipment

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who mounted my TV and sound bar did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNT

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong and comfortable for the TV, amazing mount!! Very reliable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressive speed on installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv to my Liking and height. They finished the job under 45 minutes. Super impressive

    I would recommend this to a friend
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