Customers often highlight the quality of the TV Basic Mounting, 91" or Larger installation. Many customers describe the installation experience as great and are pleased with the final appearance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 285 reviews
Rated 5 out of 5 stars
Great install
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The team mounted my TV and adjusted everything for me as well as explaining all of the features.
I would recommend this to a friend
Rated 2 out of 5 stars
Overpriced installation service and basic mount
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad installation service did not meet my expectations. While the TV was mounted, the service felt rushed and very basic, especially considering the high cost. The installer did not organize the cables, did not leave the area clean, and even left the TV box in my home. There was little attention to detail or professionalism.
In addition, the TV Basic Mounting 55 is nothing special. It is very basic and feels oversized, causing the TV to sit too far away from the wall, which negatively affects the overall appearance. For a generic Best Buy brand mount that costs close to $200, I expected much better quality and design.
While both the service and the mount technically do their job, neither justifies the price. Based on this experience, I would not hire Geek Squad again for TV installation, nor would I purchase this mount again.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awful experience. Confrontational and incompetent service professional who mangled my AV set up. I would be a lot better off had he done nothing. When i followed up repeatedly, i was ignored. DO NOT trust them to install TVs. This was AFTER i got conned into an up-charge to "hide the wires" - its a frame TV -- in what planet would installation not include "hiding the wires." this should have been my warning to not use this technician. the second warning was how rude and unprofessional the service tech was. Harrassing know it all who knew nothing.
If zero stars were an option, i'd give zero stars. Actively bad - not simply inactively bad!
No, I would not recommend this to a friend
Rated 5 out of 5 stars
ITV was installed quickly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought a TV for my daughter for Christmas, and they came and installed it very quickly