Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 926 reviews
(926 customer reviews)to a friend
Rated 1 out of 5 stars
It's a joke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came and dropped the tv off in the box and then took my old one away as it was a warranty issue. No help whatsoever
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although the guys were pleasant, kind and courteous, get a truck and do the basic setup on your own.
No, I would not recommend this to a friendRated 1 out of 5 stars
Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was terrible. They didn't bother looking in the box for all the parts and I ended up having to help them
No, I would not recommend this to a friendRated 1 out of 5 stars
this was the 4th time out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.]t seams like they were in a hurry to leave they didn't even stay throw the Chanel setup
No, I would not recommend this to a friendRated 1 out of 5 stars
very bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no one showed up called store they said it,s just a tv what is the problem ' , s
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi, Mark, We want our customers to be satisfied with their TV setup. Please contact our Agents at (800) GEEK-SQUAD or 800-433-5778 for further assistance.
Rated 2 out of 5 stars
Again not as pleased with this LG 40"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did not set up correctly or it really seemed he didn't know how to. Delivery people were terrible leaving some packing material on TV when left and I as disabled had to help remove from box. Why did I pay to have delivered and set up??? Second fellow did nothing but ask iif old TV worked probably was going to keep himself. TV was 2 years old and broke
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor service Poor reactions Poor abilities Poor interpersonal skills Poor attitudes
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad 90/10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The actual service is great(90%)...the setup on the phone is horrible(10%)
No, I would not recommend this to a friendRated 1 out of 5 stars
Never happened
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After delivery of my tv they said they couldnt set up.i ended up doi g it myself
No, I would not recommend this to a friendRated 1 out of 5 stars
they did not set it up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery schedule was messed up so we just picked up the tv at the store.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic setup amounted to taking the tv out of the box and plugging It in.
No, I would not recommend this to a friendRated 1 out of 5 stars
Questionable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For free it's a no brainer For a fee You can hook it up yourself
No, I would not recommend this to a friendRated 1 out of 5 stars
bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was not set up, just delivered, poor service from them
No, I would not recommend this to a friendRated 1 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid good money for something I didn't get, very bad
No, I would not recommend this to a friendRated 1 out of 5 stars
very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were very disappointed that these guys did so little
No, I would not recommend this to a friendRated 1 out of 5 stars
no set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got charged for set up, they did not set up the tv
No, I would not recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two young men that delivered the TV were not presentable! The employees in the store were very professional but the two that delivered were not. They set up the TV ok but could not program the remote.
No, I would not recommend this to a friendRated 2 out of 5 stars
Okay service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can basically do this part yourself. I honestly don't know why I payed for this part of the service. If I would have known what these charges included. I would not have payed for this service.
No, I would not recommend this to a friendRated 2 out of 5 stars
The installers didn't explain much/weren't helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers didn't explain much/weren't helpful. They seemed to be in a hurry to leave and didn't extend themselve to be more helpful im any way.
No, I would not recommend this to a friendRated 2 out of 5 stars
poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.late in coming to deliver tv and the people who delivered it had no desire in helping set it up
No, I would not recommend this to a friend