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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1858 reviews

Rating Filter

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,858 reviews
  • Rated 5 out of 5 stars

    Leave it to the experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about using the Geek squad for my setup because of other customer comments. The geek squad that set up our TV was truly and excellent experience. I found them to excellent and professional at their job and would use them in a heart beat in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 65" UHD TV, subwoofer, and sound bar. The Geek Squad tech was very knowledgeable, courteous, and understanding. He explained everything in laymen terms and was very patient with my limited technology knowledge. Thank you Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I couldn't have asked for better service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad time was prompt, courteous, and did a phenomenal job of installing 2 TVs with soundbars. I've never had anything professionally installed before, but I'll definitely pay the money for it if I have it done in the future. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice & knowledgeable group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The three geeks setup & installed my new high tech & expensive oled tv with speed & knowledge. They were very courteous when answering my questions.One young man stayed longer to show me how to run the tv and answer my guestions. It was a very enjoyable experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional guys showed up at my door I asked questions and they had answers, they very careful removing things from boxes and cleared boxes out afterwards. Very helpful, recommended other products I may want on the future. I was very impressed. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were respectful and courteous, and treated my purchase with care. They did a fine job of the delivery, installation, setup, and customer education. I've never had a regret about employing the Geek Squad, and that lack of regret continues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable set up team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a fabulous set up team. They unpacked and set up the TV, spent the time to show me all the features and how they worked. Have always been happy with Geek Squad experiences. No matter what problem I had, they would always take the time to resolve it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Connected Everything!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are the best! I had 2 men originally work virtually all day on the 6 speaker, and 2 outside, receiver, blue ray and new remote setup. But then, 2 more came to help and finish the job properly. They were so great and so professional. Thank you Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting my TV & Soundbar on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron and Chris were friendly and efficient in getting my new 65 inch Samsung curved tv and soundbar at the appropriate level on our wall. Job was performed in a workman like manner and everything works great. Very happy with this Geek Squad job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived shortly after calling to let us know they were on the way. Were professional and knew what they were doing. Item arrived in excellent condition and was installed quickly. They gave us instructions on how to use. Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, competent, communicative and patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys from Geek Squad called the day before and the day of installation of my TV, alerting me to time of arrival--they were on time. They set up my TV and reviewed info that would be helpful to me. Every aspect of the delivery and installation was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks rule!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad put my new LG - 55" Class (54.6" Diag.) - OLED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range together , placed it and hooked it up. They set up the remote,the time and picture. They even explained the operation of the TV and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These Guys are the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our service team was professional, knowledgeable and very patient with us. They set up our SONY 75" smart TV and took plenty of time to make sure we understood how to operate our new equipment. (We, sadly, are not geek-like.) Couldn't have done without them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad really are on top of their game and the install and the adjustments they made were perfect. They programmed my 4K Blu Ray, my Bose Speakers, My Verizon box and showed me how to control everything with the Samsung TV remote. Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful service for complex technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication and very professional. Happy I used them for the installation of my new LG OLED TV and Soundbar. Lots of settings on both to contend with . . . they know what they're doing and saved me from what would have been a frustrating experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers called in advance, then arrived on time. Quick set up, moved my other TV, then explained how to operate the Smart TV features. Even helped me figure out what was wrong with my Fire Stick on the other TV. Went above and beyond and knew their stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup of a new 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that was here to set up my TV did an outstanding job. They were not only quick and efficient with setting up my TV, they also were quick at connecting the TV to my surround sound and ensuring that everything worked as I expected to. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Thorough and Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 person Geek Squad crew was professional and efficient. They were happy to chat if we had questions and cleaned up after they were finished. I would certainly recommend the crew we had, and have had similar experiences in other geographic areas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our new TV for about a month now and we love it! Because of its size, we ordered it online and had it delivered. The guys arrived on time, were personable and knowledgeable, and did a great job setting it up. And we love it! Couldn't be more pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Squad hook up a Samsung QLED to Direct TV and a Bose sound system. Great service. Arrived when expected, hooked everything up and did a good job of explaining things to me. Even better, they took all the packaging with them when they left.

    I would recommend this to a friend