Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 1858 reviews
(1,858 customer reviews)to a friend
Rated 5 out of 5 stars
Leave it to the experts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical about using the Geek squad for my setup because of other customer comments. The geek squad that set up our TV was truly and excellent experience. I found them to excellent and professional at their job and would use them in a heart beat in the future
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a 65" UHD TV, subwoofer, and sound bar. The Geek Squad tech was very knowledgeable, courteous, and understanding. He explained everything in laymen terms and was very patient with my limited technology knowledge. Thank you Geek Squad!!!
I would recommend this to a friendRated 5 out of 5 stars
I couldn't have asked for better service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad time was prompt, courteous, and did a phenomenal job of installing 2 TVs with soundbars. I've never had anything professionally installed before, but I'll definitely pay the money for it if I have it done in the future. They were great!
I would recommend this to a friendRated 5 out of 5 stars
Nice & knowledgeable group
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The three geeks setup & installed my new high tech & expensive oled tv with speed & knowledge. They were very courteous when answering my questions.One young man stayed longer to show me how to run the tv and answer my guestions. It was a very enjoyable experience!!
I would recommend this to a friendRated 5 out of 5 stars
Superior service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional guys showed up at my door I asked questions and they had answers, they very careful removing things from boxes and cleared boxes out afterwards. Very helpful, recommended other products I may want on the future. I was very impressed. Thank you
I would recommend this to a friendRated 5 out of 5 stars
Well Done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were respectful and courteous, and treated my purchase with care. They did a fine job of the delivery, installation, setup, and customer education. I've never had a regret about employing the Geek Squad, and that lack of regret continues.
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable set up team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a fabulous set up team. They unpacked and set up the TV, spent the time to show me all the features and how they worked. Have always been happy with Geek Squad experiences. No matter what problem I had, they would always take the time to resolve it.
I would recommend this to a friendRated 5 out of 5 stars
They Connected Everything!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad are the best! I had 2 men originally work virtually all day on the 6 speaker, and 2 outside, receiver, blue ray and new remote setup. But then, 2 more came to help and finish the job properly. They were so great and so professional. Thank you Geek Squad!!!
I would recommend this to a friendRated 5 out of 5 stars
Great job mounting my TV & Soundbar on wall.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aaron and Chris were friendly and efficient in getting my new 65 inch Samsung curved tv and soundbar at the appropriate level on our wall. Job was performed in a workman like manner and everything works great. Very happy with this Geek Squad job!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad arrived shortly after calling to let us know they were on the way. Were professional and knew what they were doing. Item arrived in excellent condition and was installed quickly. They gave us instructions on how to use. Great Job!
I would recommend this to a friendRated 5 out of 5 stars
Professional, competent, communicative and patient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys from Geek Squad called the day before and the day of installation of my TV, alerting me to time of arrival--they were on time. They set up my TV and reviewed info that would be helpful to me. Every aspect of the delivery and installation was excellent.
I would recommend this to a friendRated 5 out of 5 stars
Geeks rule!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad put my new LG - 55" Class (54.6" Diag.) - OLED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range together , placed it and hooked it up. They set up the remote,the time and picture. They even explained the operation of the TV and remote.
I would recommend this to a friendRated 5 out of 5 stars
These Guys are the BEST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our service team was professional, knowledgeable and very patient with us. They set up our SONY 75" smart TV and took plenty of time to make sure we understood how to operate our new equipment. (We, sadly, are not geek-like.) Couldn't have done without them!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Was Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad really are on top of their game and the install and the adjustments they made were perfect. They programmed my 4K Blu Ray, my Bose Speakers, My Verizon box and showed me how to control everything with the Samsung TV remote. Great Job!
I would recommend this to a friendRated 5 out of 5 stars
Useful service for complex technology
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent communication and very professional. Happy I used them for the installation of my new LG OLED TV and Soundbar. Lots of settings on both to contend with . . . they know what they're doing and saved me from what would have been a frustrating experience.
I would recommend this to a friendRated 5 out of 5 stars
Great installation and set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers called in advance, then arrived on time. Quick set up, moved my other TV, then explained how to operate the Smart TV features. Even helped me figure out what was wrong with my Fire Stick on the other TV. Went above and beyond and knew their stuff!
I would recommend this to a friendRated 5 out of 5 stars
Setup of a new 65" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team that was here to set up my TV did an outstanding job. They were not only quick and efficient with setting up my TV, they also were quick at connecting the TV to my surround sound and ensuring that everything worked as I expected to. Thanks!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad - Thorough and Courteous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 person Geek Squad crew was professional and efficient. They were happy to chat if we had questions and cleaned up after they were finished. I would certainly recommend the crew we had, and have had similar experiences in other geographic areas
I would recommend this to a friendRated 5 out of 5 stars
Love my new TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had our new TV for about a month now and we love it! Because of its size, we ordered it online and had it delivered. The guys arrived on time, were personable and knowledgeable, and did a great job setting it up. And we love it! Couldn't be more pleased.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Squad hook up a Samsung QLED to Direct TV and a Bose sound system. Great service. Arrived when expected, hooked everything up and did a good job of explaining things to me. Even better, they took all the packaging with them when they left.
I would recommend this to a friend
