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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1858 reviews

Rating Filter

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,858 reviews
  • Rated 5 out of 5 stars

    Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional when the 2 guys came and set eveything up. Explained everythiong and waited until I was done playing with it to make sure I understood how to control everything. Worth the extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm glad they were there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I planned on setting up and mounting my television myself. I couldn't imagine doing it due to the 75 inch tv. They made it look easy. They cleaned everything up as well. No dust anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-up of Samsung DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my Samsung DVD Player, in no time, demonstrated it's capabilities and instructed me how it integrates with my other equipment and how to use it...! Thanks Geek Squad..!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad representative from BestBuy that came to install our LG 4K TV are: "Michael & Blair" THEY'RE THE BEST. They have great customer empathy, very knowledgeble and very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and soundbar connection and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt did a great job setting up our 65 inch Samsung TV and Samsung 5.1 channel soundbar. He took the time to explain everything to us in easy to understand terminology. Very impressive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that set up are TV were FANTASTIC! I would have NEVER been able to figure out what to do. So glad that we paid the extra so that they could mount the TV and program it. GREAT JOB! THANK YOU!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new TV while I was overseas and I didn't want my wife trying to figure out how to hook it up. Geek Squad did an awesome job. Fast and they even mounted my sound bar. I definitely would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service gentleman that came out to install everything for my special needs family member was absolutely amazing and so very helpful! I can't say enough of about how much I appreciate their professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came. They did a great job setting up my tv. We had problems with my internet connection but they got everything set up and ready to watch. L will definitely you them with my next tv purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job installing my equipment purchased. Evething went well but still waiting on a credit to my account for some work that originally charged,but not down at our mutual agreement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered and installed our new TV. They were on time, courteous, knowledgeable, and fast. They took all the packaging mess with them and left only a beautiful new television.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The set up TV and connected sound bar and sub.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys didnt appear to know how to set up the tv. They continued to rely on manual. I had to step in once at one point and give them help. No fine tuning of the tv was performed as in past purchases .Ive made from same store. Not sure if it was worth the money. They said they had to cut the box up to remove the tv which could be a problem if you try to return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Showed up Sunday morning on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and clean. Redid work of original subcontractor that really messed up job. Did everything ask of them without complaint. Cleaned up completely. Subcontractor did not clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much appreciated the friendly service by the Geek squad. They wall mounted my curved TV. A great job, arrived early, easy install and they cleaned up after themselves. I will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our guy did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad guy did a great job. He took his time to ensure everything was connected properly. He was very knowlegable and he took his time to explain all of the nuances of our new TV. GREAT JOB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I had the Geek Squad do the installation of my new Samsung smart TV and Bose sound bar. They completed the entire installation in the time it would have taken me to unpack the components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quicker set-up than anticipated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad set up our 65" television and we're so glad they did. They were very knowledgeable and courteous; answered all of our questions; and quickly taught us what we needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new tv,sound bar and CD player. I also bought a universal remote that they programmed. They did an awesome job and they fully trained me on how everything worked. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member did a great job setting the tv up and making sure we understood all the settings. So worth the extra money to have someone set everything up. The member was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived during times advised for delivery. Efficient and friendly. Answered all my questions. At $100 for the delivery and installation a bit pricey but it was my choice to use this service.

    I would recommend this to a friend