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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1858 reviews

Rating Filter

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,858 reviews
  • Rated 5 out of 5 stars

    Best money I spent...Setup by experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money I spent...Setup by experts; Everything was done perfectly. Pay them for it... It's better than facing all of the hassle by yourself; and it's done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product set up was done quick and efficiently by a very polite man. I forget his name. He made sure I completely understood everything before he left. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech guys were very efficient and very knowledgeable. Very helpful too. And they made sure both of us understood how to use the remotes before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem setting up my home entertainment system. When the squad showed up they were very professional and they set my system up and it works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men came in & took care of business very sufficiently, I even add an extra service while they were here to put the TV I was replacing to another spot. $100. & done very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and polite workers showed up to install my 75" TV and Soundbar. They arrived on time, accomplished the task at hand, and configured everything prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer (Nick) was on time and very courteous. Answered all my questions and concerns. The installation was fast with no problems. Would highly recommend this installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 55” Sony tv installed over a fireplace couldn’t have gone better. The 2 installers were efficient, knowledgeable and cleaned up any little debris before they left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional and knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gave 4 stars due to Best Buy not sending two agents. The agent that came to install was great and absolutely knew what he was doing, however, there should have been two installers as it took a really long time since we had sound, TV and TV stand (which had to be put together on-site) to be installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was professionally done by the Geek Squad. They knew exactly what they were doing and did it in very short time. Was very pleased with their technical ability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very efficient and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad and new TV arrived on time, set up quickly, worked through getting everything connected and cleaned up all the cardboard. Very efficient and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, courteous and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad pros that delivered and installed my new TV were great. They were courteous, helpful and very knowledgeable. I’m glad I used this excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can count on great service with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is getting more and more complicated to set up a new TV. The Geek Squad makes it possible for me to keep up with the latest tech. And, they teach me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Representative did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person who set up our new system was on time, courteous, and efficient. He knew exactly what he neeed to do, worked quickly, and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Geek Squad agents delivered my new Samsung TV and set it up with all my associated equipment, did great job showing me how to use it and answering any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is well worth the cost of setting up a new TV. Especially, a 75" 4K one. Perfect installation and setup. They didn't leave until knew how to operate our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd time we have utilized Geek Squad to install a TV over the fireplace, great job, very professional and timely. Well worth the cost to have the install done professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for a new 65" TV, and the work was done within 30 minutes which included programming the DISH remote to work with the TV and my AV setup -OUTSTANDING!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time that I've utilized the geek squad they are very professional were on time and well-versed on Home Theater installation , would definitely use them again !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GUYS WERE AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY DID A FANTASTIC JOB! INSTALLED ALL MY EQUIPMENT IN A REASONABLE AMOUNT OF TIME AND MADE SURE WE UNDERSTOOD HOW TO USE THEM. VERY PLEASED WITH THEIR SERVICES!

    I would recommend this to a friend