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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1858 reviews

Rating Filter

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,858 reviews
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very happy with this-- this is the reason we eent to Best Buy rather than Sams Club or Target. Very professional, easy to work with and added value to our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Performs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our new 75" Sony TV with sound bar quickly and correctly. Now we are enjoying HDR10 4K videos with Doby Atmos sound. A wonderful treat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a fine job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have had to wrestle with that heavy sucker, so, with a break from Total Tech, this was worth it. They were good guys and did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable and informative. Was prompt and worked quickly...very impressed with the attention to detail and giving me all the Info I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my tv a week ago, and had it Wall mounted and setup! Everything turned out great! The staff and installers were amazing, fast and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we hired the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was very helpful in setting up the 65 inch TV. Arrived when expected and knew what they were talking about. Very happy with the delivery and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation went well and the time spent explain everything . They took the time to make sure I was comfortable with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went easy, the guys were very clean wearing covers on their shoes and cleaned up all the cardboard and packing material. they were friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need much out of this service which was included with the TV mounting service but the installers were professional and knowledgeable in what they did provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed and set up my new ks9000 Samsung tv. They were very knowledgeable about the hole set up. From the tv to all the cabling. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and quickly and professionally set up the TV and disposed of the old one. They answered all my questions, so I couldn't ask for more at that time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very good at their job, from taking my TV down the truck, take it into the house and taking it put the box, very recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad delivered as promised. Out tech Chris was very knowledgeable, was on time for the appointment, worked neatly, and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable and strong to carry our huge tv upstairs. Everything was explained so that we had no questions when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable and completed the install in a very short time. The tech walked me through the different functions of the tv and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with Geek Squad Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very knowledgeable and friendly. Did a complete setup and removed all package materials. Would definitely want these installers again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional employees and knowledgeable! Definitely will have the Geek Squad to continue installations when we make purchases with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs who delivered and set up my new TV were very professional. They explained all the controls and set up all the additional equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and friendly setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good! Only thing negative was being pitched Calibration for a really expensive TV! Why wouldn't a tv be good when purchased? Why would someone need to spend another $250 after install. WHY wouldn't the sales person in store mention this? I'm disappointed and not spending more money!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked that I didn't have to worry about bringing it home and setting it up. The Geek Squad did a wonderful job getting it done. Very nice and polite also.

    I would recommend this to a friend