Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 1858 reviews
(1,858 customer reviews)to a friend
Rated 5 out of 5 stars
Excellent Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So very happy with this-- this is the reason we eent to Best Buy rather than Sams Club or Target. Very professional, easy to work with and added value to our purchase.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Performs!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed our new 75" Sony TV with sound bar quickly and correctly. Now we are enjoying HDR10 4K videos with Doby Atmos sound. A wonderful treat!
I would recommend this to a friendRated 5 out of 5 stars
Did a fine job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would have had to wrestle with that heavy sucker, so, with a break from Total Tech, this was worth it. They were good guys and did a good job.
I would recommend this to a friendRated 5 out of 5 stars
Great technician!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was knowledgeable and informative. Was prompt and worked quickly...very impressed with the attention to detail and giving me all the Info I needed.
I would recommend this to a friendRated 5 out of 5 stars
Tv mounting and setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my tv a week ago, and had it Wall mounted and setup! Everything turned out great! The staff and installers were amazing, fast and knowledgeable
I would recommend this to a friendRated 5 out of 5 stars
Glad we hired the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad was very helpful in setting up the 65 inch TV. Arrived when expected and knew what they were talking about. Very happy with the delivery and set up.
I would recommend this to a friendRated 5 out of 5 stars
Great job installing my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and installation went well and the time spent explain everything . They took the time to make sure I was comfortable with everything.
I would recommend this to a friendRated 5 out of 5 stars
Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The install went easy, the guys were very clean wearing covers on their shoes and cleaned up all the cardboard and packing material. they were friendly and helpful
I would recommend this to a friendRated 5 out of 5 stars
Professional installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't need much out of this service which was included with the TV mounting service but the installers were professional and knowledgeable in what they did provide.
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed and set up my new ks9000 Samsung tv. They were very knowledgeable about the hole set up. From the tv to all the cabling. Highly recommended.
I would recommend this to a friendRated 5 out of 5 stars
Great Set Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys came in and quickly and professionally set up the TV and disposed of the old one. They answered all my questions, so I couldn't ask for more at that time
I would recommend this to a friendRated 5 out of 5 stars
Awesome job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was very good at their job, from taking my TV down the truck, take it into the house and taking it put the box, very recommended.
I would recommend this to a friendRated 5 out of 5 stars
Surround Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad delivered as promised. Out tech Chris was very knowledgeable, was on time for the appointment, worked neatly, and did a great job!
I would recommend this to a friendRated 5 out of 5 stars
Great team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very knowledgeable and strong to carry our huge tv upstairs. Everything was explained so that we had no questions when they left.
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was very knowledgeable and completed the install in a very short time. The tech walked me through the different functions of the tv and sound bar.
I would recommend this to a friendRated 5 out of 5 stars
Pleased with Geek Squad Installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were very knowledgeable and friendly. Did a complete setup and removed all package materials. Would definitely want these installers again.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional employees and knowledgeable! Definitely will have the Geek Squad to continue installations when we make purchases with Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two techs who delivered and set up my new TV were very professional. They explained all the controls and set up all the additional equipment.
I would recommend this to a friendRated 4 out of 5 stars
Fast and friendly setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All good! Only thing negative was being pitched Calibration for a really expensive TV! Why wouldn't a tv be good when purchased? Why would someone need to spend another $250 after install. WHY wouldn't the sales person in store mention this? I'm disappointed and not spending more money!
No, I would not recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liked that I didn't have to worry about bringing it home and setting it up. The Geek Squad did a wonderful job getting it done. Very nice and polite also.
I would recommend this to a friend
