Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 1858 reviews
(1,858 customer reviews)to a friend
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liked that I didn't have to worry about bringing it home and setting it up. The Geek Squad did a wonderful job getting it done. Very nice and polite also.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two techs who delivered and set up my new TV were very professional. They explained all the controls and set up all the additional equipment.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional employees and knowledgeable! Definitely will have the Geek Squad to continue installations when we make purchases with Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Tv Connect Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy team can in and installed my new entertainment system. They did a great job, and it was definitely worth the money having them come in and set it up!
I would recommend this to a friendRated 5 out of 5 stars
Good job of installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person that came out to check our installation did a great job explaining what he was doing, why he was doing it, and telling us how to operate the system.
I would recommend this to a friendRated 5 out of 5 stars
excellent installation and explanations of use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad person was terrific with install and explanations. However, price for work was ridiculously high without knowing complexity or time requirements
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent installation services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our team did an excellent job installing our TV on the wall and connecting all of our devices to it. Very professional, knowledgable, etc. Would use again.
I would recommend this to a friendRated 5 out of 5 stars
Speedy and Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad representatives who came to install our HDTV arrived on time got the TV installed quickly and did a good job of explaining how things worked.
I would recommend this to a friendRated 5 out of 5 stars
Great professionalism and attention to detail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ryan Utley was very good at explaining what was being done and what options we had to take our setup to the next level. Very pleased with his work.
I would recommend this to a friendRated 5 out of 5 stars
Great Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Richard was professional, knowlegeable, and great with customer service sense of service. Glad we had him as the installer and coordinator for the set up.
I would recommend this to a friendRated 5 out of 5 stars
No wonder they call them geeks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys know everything. The television was install without a hitch. They showed us all the ins, outs and extras before leaving. We are extremely satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Really nice Geek Squad member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad tech that did the in initial install of my TV and sound bar was professional and so nice. Merry Christmas to him and his family!
I would recommend this to a friendRated 5 out of 5 stars
Very pleased with Geek Squad setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both Geek Squad members were pleasant and professional. They set everything up to our satisfaction and answered all of our questions. Would use them again.
I would recommend this to a friendRated 5 out of 5 stars
Top of the line TV in every respect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity and sharpness of the picture is as good as any TV I have ever viewed. The picture stays perfect from any angle. The colors are brilliant.
I would recommend this to a friendRated 5 out of 5 stars
Perfect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new Sony was installed promptly and professionally in a very timely manner. The guys were great and went the extra mile. Thanks so much!
I would recommend this to a friendRated 5 out of 5 stars
Top notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This really should be done by someone who knows what they're doing. The two technicians had it up and running with ease. It would have taken twice as long.
I would recommend this to a friendRated 5 out of 5 stars
Great costumer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They got here almost exactly when they said they were going to. Got it done quickly and extremely effeciently. Love how careful they were with my product.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Technician was very courteous and efficient. He explained all the functions so that we could understand them. We were very pleased.
I would recommend this to a friendRated 5 out of 5 stars
The GEEKS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.100% satisfaction rating. If you are comparing pricing for your electronic needs, keep in mind that the Geek Squad & Best Buy is the only way to go!
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad unpacked, setup and guided us through key functions of Sony 75”. Knowledgeable, polite and respectful. Would utilize service again as needed.
I would recommend this to a friend