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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1858 reviews

Rating Filter

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,858 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installed the tv perfect came in made sure everything was cleaned when they left and showed me how to use the tv and hooked it up to my wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out, put bracket up, delivered tv, mounted tv, set up the unit, took care of a return unit, all by himself, and was pleasent the entire time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job explaining everything to me about the set-up. Very nice and professional. Clean up after their self's . A great Geek team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member who set up the TV was great. He was very organized and neat..He hooked up the TV then cleaned up. He was very pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and very professional. Showed up within their window and of they were running late they called and notified me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who set up my TV did an outstanding job. They answered all my question and gave me some notes to follow if I forgot what they told me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and walk through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys helped set up the TV and walked me through the controls. Even helped me set up WiFi and install some apps on Android TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Richard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roland was so awesome he assisted me in learning how to use the tv.re-programmed the remote etc. I highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, had my new TV set up and they took the time to show me what my new tv could do. Took about an hour, but worth every minute

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came home from work to have my wife tell me all our new components were installed and working well. Well worth the investment for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installer knew what he was doing, as opposed to others I have had. Installed the TV and had it up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some concern about installing a wall mount, but these guys did it very professionally and quickly at a great price. I'm enjoyng it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing and making sure we understood how to operate. They were professionals. No question too stupid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    INSTALLER WAS COURTEOUS TIMELY AND KNOWLEDGEABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kINGSTON NY STORE MESSED UP ON THE SOUND BAR ETC. INSTALLER ATTEMPTED TO RECTIFY, REQUIRED TO EXCHANGE AT A BEST BUY STORE. MOD WAS NOT HELPFUL. HAS NO CONCEPT OF CUSTOMER SERVICE OR LOYALTY. AS A RESULT I WILL NOT BUY ANYTHING AT ANY BEST BUY STORES.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad performed an excelent install. The TV was setup and mached with current video and audio equipment. Everything is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly competent and supportive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most tolerant of my novice status. Got the jobs done well and expeditiously. Cleaned up kindly thereafter. It works and I can use it properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the two guys that served us. Guys covered their shoes to protect our floors. Very friendly and pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks really know what they are doing. They even saved me money by suggesting an alternate (and better) configuration that cost less!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prompt, fast, polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were polite and did their job neatly, and took away all the packing materials. Setup was a bit lacking, but I think that may be my fault as I thought I knew more about the new set than I actually did, and so I let them leave too soon .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, highly competent professional installation. Techs were patient and very understanding of our lack of technical knowledge.

    I would recommend this to a friend