Customer Ratings & Reviews

Hooked up all speakers with a 6.1 Marantz setup with XLR cables. They did very well with everything with a few minor issues. They spent hours trying to get the left front speaker to work with no success, finally convinced the Marantz had a defect/malfunction that they could fix for $$. Not on purpose, but I almost bought into it. Next day, a little more troubleshooting, OOPS, the left front speaker wire had come out when they moved the speaker a bit. the wires all fit tightly into the cabinet, maybe too tight - have to use a phone camera backwards to plug in new HDMI cables as the units don't have sufficient give to pull them out far enough to see the inputs directly.

I've wasn't going to go with the connect service at first but it came free with my TV purchase. It was better than I expected

The tv was too heavy for my husband and I, so we had to use strong men to do it. They knew what to do and and did a good job.

The service technician was great, friendly and knowledgeable. I would use geek squad again for all my installations.

It would have taken me hours to do what these guys did in less than 1. Great decision to use the Geek Squad.

Geek Squad Very Efficient. They delivered my TV as promised and were courteous and efficient. The installation went smoothly.

Save yourself some time and frustration and let an expert make all the attachments and menu setting decisions on your new tv.

Great service and very punctual. Did not leave without making sure the area was clean and the box was repacked.

Hermès did a great job setting up my 3 DVD players and sound bar system as well as my old stereo component system.

So glad we paid for this service. Very knowledgeable folks who helped us understand our new products. Highly recommend!!

The Tech called before arriving, explains service and good interaction and demonstrations during hands on plus good Q and A

Kyle and Robert did a great job installing the tv and mount. Set up everything before leaving. Both were friendly and helpful.

The fellows who have come to our house have been incredibly nice, experienced and careful. They are a credit to the brand.

Great install. On time, clean and efficient! They wall-mounted two televisions, including a new purchase. Highly recommend!

The technician was very knowledgeable and had everything set up and configured properly. Things never sounded better.

They did a fantastisc job installing my tv and gave me a tutorial on how to operate the tv. Great experience overall. C

Walked me through all aspects of use. Left me well informed .went out of their way by relocating the tv stand for me.

I love the tv I bought at best buy, and the geek squad who installed it where knowledgable guys who were very efficient.

Our Best Buy service man was knowledgeable, efficient and tolerant. We are very pleased with his service.

The Geek Squad did a great job, they made sure we knew how all the controls operated and answered all of our questions.