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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1858 reviews

Rating Filter

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,858 reviews
  • Rated 5 out of 5 stars

    Call back to fix faulty remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent back the same installer, James, to fix and reinstall a faulty remote and he was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The representative was a true professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup of the television was a very positive experience because of the highly professional representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guys were thorough and shared knowledge of my existing setup as well as improvements I could make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took the time to make sure things were setup properly and neatly. Very professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast,accurate, flexible and completely knowledgeab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys showed up on time, reacted to a change of installation plans and installed everything perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to my house, have everything that they needed, installed my TV very professionally. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job By Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with Geek Squad instillation. Had to request in-store service and not a third party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who setup our tv were very good and very professional. We will always request the same two guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a really good job at making sure ever thing was working and making sure I New how to work the system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was prompt and wore booties, which I really appreciate! They did a great job setting up my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent and caring.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have asked for a better experience. Explained everything in easy to understand non-technical manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He took the time to make sure we understood how to & were able to work the TV before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves the new TV. He likes watching sports on it. I love watching chick flicks on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was home for the delivery. I came home from work. All I had to do was get a drink before watching tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and professional and called me ahead of time which was nice. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy went right to work, completed the set up without any problems. Very happy with the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes hard to use the word craftsman today however in this case:CRAFTSMAN installed ask to our satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys delivered everything, set it up and explained everything so even I could understand it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Randall Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep Randall does an excellent job. He is extremely friendly & knows his products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad made quick work of removing my old TV and replacing it with the new OLED 4k Samsung. Great job.

    I would recommend this to a friend