Customer Ratings & Reviews

Your service people were very helpful and professional.

They were very knowledgeble, efficient and helpful. Very good.

They always do a great job installing our TV purchases!

Very efficient, knowledgeable technician... took less than 30 mins!

Geek Squad Technician Brandon did an outstanding job.

The Greek squad was very professional and knowledgeable.

They were fast, clean and answered all my questions.

Service was prompt and technicians showed attention to detail.

I highly recommend Geek Squad! Very professional and knowledgeable

Excellent quality. Recommend for Home Theatre Connections every time.

Well done. Techs were accommodating, personable and professional.

Very efficient job setting everything up and explaining it all.

My tech was so proficient, I didn't need to do a thing

Very good helped explain things on tv. And much more

The installation of my tv was very quick and setup perfectly.

The ease of use and picture quality are unsurpassed.

the tech was extremely knowledgeable of the product and procedure.

Do not buy anything without the Geek Squad! They are the BEST!

We had Kyle come to our house and do a walk-through with us and we then went to the store to meet him. We decided to have two TVs wall mounted at our house. He had to order two surge protectors but, MADE VERY CLEAR that we should NOT pick them up when I get the email to do so because the Geek Squad likes to make sure they have everything they need to complete the job when they come out. Well, needless to say they forgot them at the store--my husband had to leave to go pick them up and leave the tech in our house unsupervised, my husband said that if he did not go get it then the tech was going to leave when he was finished and dispatch someone else another day. We needed it done for a party we were having the next day. We were billed for delivery which is a joke since we had to drive into town and pick up half of the order. Then to top it off, apparently Geek Squad was short handed that day so my husband had to help him hold the TV's up while the tech attached them to the wall mount. We debated who would be home that day and if it was me I would not have been physically able to help, so I guess we would not have been able to get the installation completed. And yes, we were charged for installation even though my husband had to help. Not the 'full-service' I expected and was VERY disappointed with the whole experience. I won't be using Best Buy installation/Geek Squad again.

They made setting up my TV so easy. Best money I ever spent.