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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1858 reviews

Rating Filter

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,858 reviews
  • Rated 5 out of 5 stars

    Professional and Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly removed 65" TV from carton, placed on stand, and connected to home theatre system. Removed all packaging from house. Couldn't have done it faster or better myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good Mount at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Magnolia sales person was very knowledgeable and helpful, informing me of numerous options and promotions without pressuring me. He informed me that it would be best to have a tilting bracket due to the mounting height. Even better, he told of this bracket on-sale for just $40, down from $100. Nice!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lack of info from geek installers was not a smooth operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnolia service came with my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service came with my 75" Sony. The purchase, delivery, and installation went smoothly. Enjoying the TV as I write this review and still loving it weeks later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad Team are A Players. They were on time, professional and down to earth. They installed everything, set it up and gave us a great theatre experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good recommendations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable. Not the best communicator. Would consult again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad personell had less than expected knowledge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Set up was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and set up my TV to cable, Blu-ray and programmed the remotes and explained how to use them. Answered all my questions also. Great job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't do much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BB guy hooked up 3 cables, did not set up wi-fi and did everything so fast and with no explanation that we would have been better off getting anyone off the street to do this, or just do it ourselves. Carrying it in was his greatest achievement

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    tv connect underrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't get what you paid for! 3rd party install

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No geek a sub contractor did ok in a hurry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked all up except headphones had to have a friend in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very professional and knowledgeable of the product and installation suggestions. I would recommend to others and use the services again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Clean and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upacked, setup, removed old tv, took trash with them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible follow up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dwayne S. has very back follow up skills. I wouldn't recommend him at all. I hate that I am writing this message but knowing that I have called and left messages for him not once but twice and he hadn't returned either of my calls leaves me no choice

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Curtis – I apologize that Dwayne hasn’t gotten back to you about your TV setup yet. Please give us a call at 1-800-GEEKSQUAD (1-800-433-5778) and we’ll do our best to get you the support you need.

  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Connect and TV mounting was done very professionally. Installers were courteous and knowledgeable, along with friendly. Great Experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous, the Geek Squad earned my respect as a first-time user of their services. I wouldn't hesitate to use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad representatives arrived on time and did a great job installing tv over fireplace. They were very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgable personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates in the Magnolia division are very knowledgable and are happy to help. Their opinions are worth the time and experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Suad setup is always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the Geek Squad to deliver and setup my new purchases. Delivery was right on time. Setup went without a hitch. Will use them again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was installed in the most basic of ways to get a picture. Nothing to receive the great picture and feature of this expensive tv. I was lucky that one of my neighbors knew how to properly set this tv up and I now enjoy the quality this tv offers.

    No, I would not recommend this to a friend