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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1858 reviews

Rating Filter

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,858 reviews
  • Rated 5 out of 5 stars

    Saved me a whole lot of hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was efficient and professional. I was initially hesitant to pay someone to do what I thought was a relatively straight forward job. After I saw the pros do the job, I realize that the extra cost was definitely worth it and that my daughter-in-law's recommendation was right on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not have it delivered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hesitated to spend money having the new 65 inch tv delivered, but bad back argued for it. Really glad I did. Delivery was on time, the guys were very respectful of my home and furnishings, and very skilled setting everything up, including making sure I understood all the features and settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the start to the finish, George and Matt were a synchronized team. They seemed to read each other’s mind when something needed to be done. They arrived on time, were personable and professional, and patient in explaining what defaults they setup and demonstrating how the Sony tv works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team did an installation for my 81 year old parents. My parents said how nice the team was. They also showed my folks how to use the universal remote. There were some issues with the TV after the install and the team brought a new TV out within days. They were worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was excellent, answering our questions and guiding us through the features. We are older and a lot of the new technology is over our heads, so his guidance was invaluable. The service saved us the frustration of trying to get everything working together. Would pay for it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came to my house and put my television, sound bar, Fredrick and 4k ultra hd blu ray player together was very fast and knowledgeable. He put everything together and connected everything within an hour and showed me how to use it all. I would highly recommend the geek squad to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On wall Installation of 70 inch TV and soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Estimator arrived on time and was courteous in telling us what was required for an on the wall installation of a 70 inch TV set.. Installation crew arrived on time were professional and courteous during the installation and hookup of the TV set and soundbar and telling us how to operate the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purely professional couple of guys that brought the TV out,, unpackaged it, set it up to me needs and had it running in less than an hour.. Well worth added cost for this setup. I do appreciate the service that this provides, everything works well, A good tutorial for me on how to use it also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profesdional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we decided to have this service install our new Samsung 65in TV Arrived with TV - installation went perfectly - they did everything and then explained how to operate the TV, all add-ons. Personable and professional I will use again and highly recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service -- even though it took 2 visits to get everything straight and to tutor us in all the components. The Best Buy data remains wrong, however, and sends the service personnel to the wrong address. This results in delays and frustrations all around. No one seems able to correct it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent set up and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy a new TV because the last one almost killed me during the set up. I decided to go with the Geek Squad and it made all the difference. Didn't cost too much but saved me a ton of headaches. They do it all the time and know what they are doing. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This makes installation easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted and installed my television and sound bar. Well worth the money! They did a great job and when they left I had a perfectly set up system. Plus, they took all of the boxes and trash. The guys were very helpful and answered all of my questions before they left too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have numerous pieces of equipment to hook up to our tv. We could have never set up our new 65" tv with all the connections we required. They set everything up, programmed the remote to every piece and it couldn't have been more seamless. We LOVE the Geek Squad!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are debating whether to spend money on installation, DO NOT HESITATE to have the GEEK SQUAD to do the job. Chris Clermont and his partner are awesome "Double Agents". So blessed to have met their acquaintance and to have their personal touch to make the installation problem free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a very good and clean job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are very good .Made "ALL" my cables neatly piled.Setup was very good with them. One thing Geeks should ask if customers want to be hardwired or to be setup using wi-fi with all the connections. Wi-fi can be hacked. Reason why. I perferred hardwired.Thank you.Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they realized one of the TVs I purchased wasn't at the house yet (too big for my car), one of them left to go pick it up so I wouldn't have to go back with a bigger vehicle. They were courteous, and walked me through everything rather quickly. Definitely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the GEEK squad is the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take the worry of how to setup your new tv purchase by Having the GEEK SQUAD come out and do it for you. They are professional, will set it up in no time at all, answer any of your questions and save you a lot of headaches if you have minimum experience in todays technical field.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    William from Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    William was great! Called me to arrange time and to make sure I had the correct screws (LG 55” OLED TV did not come with screws) to do the 3 in 1 setup I have. Would have been dead in the water if I had not been prepared. In and out in less than an hour. TV is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional. Courteous. Knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have built a new house and bought a 75 inch tv to make it even more special. We had Geek Squad handle the install. Ronnie and Marcus were the crew and did a professional job. No nonsense. They were knowledgeable, friendly, and courteous. Couldn't have asked for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me many hours of reading install manuals and wondering if i was done it right. The Geek Squad guys made it look easy and answered any question we had when showing us how to operate it when installation was complete. No mess left behind either. Real professionals!

    I would recommend this to a friend