Customer Ratings & Reviews

Great job. Very efficient and cleaned up after job.

The technicians arrived on time, as they promised. Good quality service, with very knowledgeable people.

The agents helped mount my TV. They were extremely nice, we chatted about our dogs. They even stayed until the TV was fully on and logged into everything.

I was so impressed with the the service form Geek Squad on the mounting of my TV and the installation of the rear speakers for my surround sound. I am going to put the same review for both items. It's been a few weeks so I may not get the names right. The original tech John was on time and extremely courteous. The mount of the TV was not going to be difficult but the speaker install well it proved to be a little challenging. Its was apparent that this would require some help as the wires that were run from the previous owner and never used could not be located. The area on the roof they were was not accessible very easily so to was going to require help and thats when Tandi showed up to assist, They ended up running new cable and also making ti easy for me to go from 5.1 to 7.1 if so desired. During this time tech 3 showed up also John (at least thats whit I remember, both tae techs had the same name) and he mounted the TV. in all it ended up being a 4 hour job and my wife and I absolutely enjoyed having them in our home.

Professional and no hassle set-up. I did have challenges scheduling and so knocking off a star for that.

The Geek Squad is professional, helpful, kind and even cleaned up after themselves!

The gentleman that set up my tv mount and tv were very efficient and clean, they did a great job

The team mounted my 100 inch Hisense absolutely perfectly. They were fast and professional. No complaints at all

I bought the wall mount for my 98 inch tv and was glad that I did. The professionals from Geek Squad measured and installed exactly where I wanted the tv. If you are buying a larger tv, this wall mount is a must have as is the installation service from Geek Squad. I didn’t need to lift a finger.

Request Geeksquad and not a third party … they are reslly the ines who know how to do this!!

2nd tv mounted inbedroom alsoput the white strip on to hide wires. The 2 ladies did excellent job

The crew that came in to install the TV was very professional!

Very quick and progressional. They installed everything that was needed and even cleaned up after themselves

The 2 installers that showed up were great. Took them close to 4 hours to mount the new 65 inch TV and mount 3 other existing TV's. They both knew what they were doing and each of them took on different parts of the job. The person that originally came out said I would need a new mount for the 43 inch TV they moved to the patio. The installers said the existing one would work and it did. Saved me $200 for the new mount that wasn't necessary. These guys were excellent. Very professional and polite. Cleaned up as they went I can't say enough about them. Perhaps they could teach customer service to the rest of Best Buys staff. They could really use the lessons.

Service was outstanding. The guys did an excellent job and were very thorough when explaining everything.

Agents came and mounted my 98inch tv quickly and setup google tv

Showed up on time did the job right had no problems awesome.

The Geek Squad Service is Amazing at Best Buy. Fast Friendly Knowledgeable Remarkable and Really Amazing,I highly recommend using them especially setting up and mounting a 100 inch Television.

The Geek squad is the best It was great and good job love the set up

TV looks great on the wall and the sound system sounds great too.