Customer Ratings & Reviews

Very good communication prior to arrival and during entire process. Very good at what they do. Highly recommend purchasing this service.

The double agent Ebony was amazing!! She fixed a problem left by another technician. She is a “keeper”!

We had an appointment on the schedule for several weeks for today after buying our TV from Best Buy. There was no communication prior to today narrowing the installation window. The scheduled install remained under my login despite the no show by the installation crew. I called 3 times. First time I called I was told to wait longer, someone will call you today when they are on their way. 2nd time we were "disconnected". I did get a hold of the delivery and install helpdesk on my 3rd try, where they confirmed what I already knew which was the job did not get assigned to anyone so that we would have to reschedule. The first date was April 3 (2+ weeks), which clearly isn't great, The customer service person indicated she escalated the issue and that we will hear from someone in 24/48 hours. We will see if that happens or not. A poor experience on all fronts. Showing up is 1/2 the battle and that didn't happen. The customer service person gave us a $50 gift card. I understand the gesture, but really getting the bracket here and the TV on the wall is the only ask we have. We'll be happy when that happens.

It works great! Love it! Looks great on the wall & adds to the ambiance of my home.

Amadeus was outstanding! He was friendly, explained how to use our product very effectively, and solved any problems we had. I can't imagine how he could have been any more perfect.

Geek squad, rep was great took his time mounted everything perfectly. Left everything connected and working. Cleaned after himself. Everything working like a charm.

The Geek Squad members did an excellent job of installing and connecting all the equipment to my new tv.

Geek squad techs know their business, very professional and Gulick service

It's holding the tv very well. The guys did a great job.

The guys hung three TV's for me and they were fast, efficient and provided the level of service that I've come to expect from the Geek Squad.

Great product, good movement, performance as expected, no issues so far

The technicians installed the bracket and mounted my TV and set everything up quickly and professionally.

Tv installations Professional, friendly, knowledgeable, efficient, did the job correctly with care

Got Geek Squads (2 different squads) to install tv's on wall with mounts in 3 rooms. Then had them out to install a refrigerator, stove, and dishwasher ( all done on same day) They were on time, knew what they were doing, and did it right. Worth every penny

Great job by the Geek Squad team, on time and finished the job professionally

excellent cords, ease of use, good quality fine and beautiful

Professional, prompt and extremely helpful! Will always call on the Geek Squad, they are the best in the business.

Ease of set up Geek squad was worth the chance lost for accomplishing tasks I couldn't

These guys were extremely pleasant and professional throughout . They did an excellent job, I am extremely satisfied Don and Dan are truly and asset to your company

Geek squad mounted my TV and sound bar and made sure everything was done to my satisfaction before leaving.