Customer Ratings & Reviews

The agents mounted my TV and he makes the room look so much neater

i did not like the service at all, late and tired to bait and switch me with the in-wall wiring

The agents were very professional and mounted the TV with no problems

The Geeks installed. Neat, clean and respectful to your home. Followed COVID protocols. Would have them back in the future

The geek squad guys did an excellent job of installation and explaining how it all works.

The agents came and were very professional. Put on booties as to not track anything into the house. Very quick and efficient.

The agent mounted my TV perfectly. I am extremely happy with the service.

My UHDTV mounted on the wall beautifully and the tilting mechanism is easy to operate.

This installation was supposed to be free. Geek Squad wasn’t available to install so they used their install contractor. The 3rd party technician showed up without help to bring the 98"tv into my house. I ended up helping them bring it upstairs and mounting it to my wall. They also didn't have all the components to install the wall plug and hdmi cables and ended up upcharging me $650 on top of the supposed free installation. Sad part was that he didn’t let me know that I was being charged more until the install was completed. I called Best Buy and they wouldn't help me since it was a 3rd party and instructed me to call the installer to get a refund. Once again no help there either. So ultimately it costed me and Best Buy $1050 to mount the TV.

Works great and good price. On time arrival. Very knowledgeable.

Initially reps would not move or touch the tv because it wouldnt fit in the basement. My brother and I had to do it ourselves. And the reps just left. Had to call and wait 2 weeks for another pair to come out. They didnt do a good job, as I cant get behind the TV to plug or unplug anything lol. Id recommend using taskrabbit or someone else.

Installers were very friendly and professional. On time. Quick install.

friendly, efficient, diid a great job. what more can I say

Did a great job installing the swivel for the my tv.

Had 3 TV's mounyed. Agents were very nice and professional. Looks great and very happy.

Like gut and like this mount yes pls! IF i could i would and i wouldnt stop neither!

The agent did an incredible job mounting and connecting my TV to WiFi!

Having back surgery soon so I let the Geek Squad install TV for since I am not capable. The TV is not difficult to install but my back couldn't handle it. I showed them where the TV was to be installed. I was told he was not cleaning up the area where the tv went. I got upset because I paid for them to install the TV in the location I told them. So I pulled out the old stand by myself with my bad back and asked if they wanted me to install the TV as well. they didn't talk much after that. they will not be allowed in my house again.

Besides the agents knowing their job extremely well and I also loved the fact that they took away all of the packaging from the tvs that I bought.

The agents were very efficient and helpful. They also helped me sign up for apps.