Customer Ratings & Reviews

The geek squad were so respectful, they took great care of my TV, meticulously hung the TV. Most importantly, they covered thir shoes before entering my home.

Excellent installation by the crew. Cannot ask for a better team. Took time and care to explain and confirm TV position, install and setup. White glove service, hassle free.

knew their stuff. Great crew knew their stuff. Great crew

Guys were great, knew what they were doing and had the TV mounted quickly

This geek squad installation was handled quickly and professionally.

Very professional and unboxed and brought my TV downstairs which was not easy.

The agents did a great job mounting my 100 inch tv on the wall. They made all my connections and cleaned up afterwords. Excellent quality job!

Did a great job, One guy knew what he was doing. The other not so much. But the finished product was great.

The installer was very knowledgeable. He walked me through everything and took the time to find the best way to mount the bracket and the TV. Overall, I was very satisfied with the service for a 98" TV. I am located in Collin County.

Guys were awesome. Fast, knowledgeable, and courteous.

Geek squad mounted the TV install was quick and the agents did a great job. Could not have done it myself.

Excellent Service - Staff were professional. Install was amazing and highly recommend. Installation was carefully done and amazing!

The guys were awesome! Polite, knowledgeable, and fast! Best service I’ve ever used! Would highly recommend!

Had a couple of snags early on because of the wrong install being scheduled initially. But once we got it worked out, Best Buy’s Geek Squad did a phenomenal job.

They were excellent they came in super professional hung the TV and we’re gone in less than an hour. Couldn’t be happier.

The appointment and qualifications for the set up the three TV's were second to none. After the installation they made sure that I was satisfied and cleaned up after themselves. Thank you!

The TV technician was amazing. His name was AUSTIN. He was very knowledgeable and had sound product knowledge. His customer skills were smooth, kind and he exceeded our expectation. PLEASE make sure that AUSTIN is recognized and made known that he is an amazing member of your team. Personally, he has leadership skills and given an opportunity to advance -promotion. Thank you .

The Geek Squad team performance was outstanding. Despite the difficulties of removing an existing 80” tv located above a fireplace, and mounting a new 85” Samsung, required relocating the existing mounting bracket’s to compensate for the different size of the new set. The team of William and his partner flawlessly executed this installation without any problem. In addition, the second phase of their visit entailed relocating the 80” set to an upstairs bedroom, removing the existing 75” set and properly mounting the 80” set. This task required the agents to carry the 80” set up two flights of stairs in a curved staircase and into a bedroom. This also was a difficult task, and although the 80” set was heavy and clumsy due to its size, Bill and his assistant carried the set upstairs without any disruption to adjoins walls or staircase. The second install required taking down the 75” set and resetting the brackets to properly hold the 80”set. They are to be commended for not only their technical expertise,but for taking on the entire project with a smile, a positive attitude, and a determination to assure that, once the total installation was complete, that it met all of my expectations! Their willingness to provide exceptional service was evident in their performance!

They were extremely professional and very neat! They did the job well as you can tell they were very experienced!

The 4 guys mounted my TV and sound bar very quickly. Very knowlegeable. Took all the trash with them. The set up my streaming services and showed me how to use the TV. They also refused to take the tip I offered them.