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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1616 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,616 reviews
  • Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job mounting snd setting up my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv set up for 98 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came in and was great, respectful of the product and house, cleaned up after themselves and and gave expert opinion on warranties and even set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knew what they were doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was amazing! They mounted our new tv and set up our surround sound. They offered suggestions on how to get the most out of our tv and surround sound. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great communication and knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great, knew exactly what they were doing and kept me informed before arriving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless tv install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These install guys were the best! Flawless install with a very thorough install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were wonderful. They were professional, knowledgeable, had all the necessary tools and cables required to do the job, I didn't have to do a thing. As a matter of fact, I put a pizza in the oven and left the room. When they were finished, Bobby (I think that was the tech's name) set everything up on the TV. I just handed him my username/password book and we went through all the apps we're subscribed to and he got us logged in. He even got the TV logged into Apple TV, which I couldn't do on my LG TV because I don't have an Apple device. Bobby was terrific and answered all of my questions. He even helped with a soundbar in another room. I'm having problems with the soundbar, but it's not an installation problem. It's a "Do I want a soundbar that's supposed to work like this" problem. I'm glad I'm a TotalTech member and if I need service again, I hope that they send someone like Bobby out to me again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much easier to allow the experts to get the tv mounted and connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and hung 100“ TV in no time. Then came back and rehung it a little higher for no charge a week later. I approved original hang but decided later I wanted it moved up a little more so they came and did it. Great team both times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable, fast, and clean...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were excellent in communication to mount the TV exactly where I wanted it yet provided great advice on pros and cons of specific positioning... The also did a great job of cleaning up when complete...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personable, incredibly knowledgeable and a super fast install. The install team earned my highest recommendation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, communicated well. Professional installation - very happy with the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing work and install of 85” Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service, friendly, on time, everything you’d want!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and punctual. Treated my home as if it was there own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote doesn’t work since the day I got it install was good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quick and cleaned up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed quick and did a good job cleaning. They were late to the delivery by a few hours but I had set aside the rest of the day for it anyways. They did forget to center the tv before they left, but it was easy enough to do even with a 100inch tv. Make sure you buy your own mount though, the BB mount was over double the price of the one I purchased on the jungle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Friendly and Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job on mounting my 100” Samsung Crystal Clear Television, they offered to come back out to install my new swivel mount when it’s available))

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived on time, as they promised. Good quality service, with very knowledgeable people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installed tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Friendly staff that come to install new samsung 98in tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional set-up and clean-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and no hassle set-up. I did have challenges scheduling and so knocking off a star for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very thorough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped mount my TV. They were extremely nice, we chatted about our dogs. They even stayed until the TV was fully on and logged into everything.

    I would recommend this to a friend