Customer Ratings & Reviews

This task would have been very difficult for me. A geek squad team came and knocked it out in minimum time. I wish the initial appointment window was more precise. But I'm very satisfied with the install and service.

The agents were so kind, polite and professional - truly great experience

The young man who came to install both of my 65 inch flat screens was a gentleman. I was surprised to see him arrive alone to make installation, but then pleasantly surprised once I realized he can handle it.

The installation was excellent. Brandon and Jake did a super job. They stayed to make sure everything with Comcast was working. Patient to say the least. Very impressed

Justin and his crew were very professional and friendly. Showed up on time, handled my items with the utmost care, and very thoroughly answered all my technical questions. Fantastic service from start to finish!

no problems, the installer came in and installed both 55 inch tv's . on my tv stands. Another installer came in about an hour later and installed my 43 inch tv in my kitchen wall. they did a great job.

Both installers did a great job installing two large screen TVs in my home. They went above and beyond to tell me what they were doing and ensure that my TVs and remotes worked before they left.

The tech was great and clearly cared about doing a good job.

Geek Squad repreesentative, Joseph Goldenberg, did an outstanding job. He showed up on time, listen to our mounting requirements, mounted TV promptly, explained how to operate it and removed old TV. He was extremely knowledgeable and professional.

Tv mounted but was about 3 inches higher than planned. Unable to move tv doan to correct because of where screws were placed on wall. However, the tv mount did allow about 1 inch drop so it helped. Overall the installers were great and professional. They were patient and by the time they left we were thorougjly happy with the outcome.

Our agents were AMAZING!!! So much help!! And so personable!!

The Geek Squad was outstanding. Will definitely use them again.

Qamar and Brandon were great. They set up the TV and made sure everything was connected and patiently showed me how everything works and let me run through all the processes twice to be sure I got it. They made it easy!!

Best Buy installer was fantastic! He called me in advance, showed up at the scheduled time, was efficient but careful installing the TV and had a great attitude. Could not have asked for a better experience!

Installer did a decent job get in the house and install it on the wall

The installers were professional, clean and did a great job with the install!

The agents swapped out older, failing equipment and our home theater is like new. They also installed our new Ring video doorbell, taking the time to make sure the software was set on our phones and working properly. There wasn't a single question that Justin couldn't answer, and he was patient and thorough throughout the entire service experience.

prompt, professional and on time and will use them again on our next purchase for sure.

good time management/communication/ customer service

Time slot of availability was convenient. Professional, wore a mask and shoe covers. Easy to talk to as well. Very professional and provided much peace of mind. Guided us against installing in wall cable management in our finished basement due to a fire block. Would never have known if we tried DIY. Great service.