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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1616 reviews

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    Rating 4.0 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,616 reviews
  • Rated 5 out of 5 stars

    The Geek Squad guys were knowledgeable and great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys mounted my new TV and hooked it up to all my devices!! They moved 2 of my other TVs to other rooms, mounted them and hooked them up also!! They were so nice and did an excellent job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting and connecting my TV. They cleaned up everything.Other than seeing the TV, you would never know they’d been there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job connecting all my stuff to the new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Messed up to Clean Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast came through years ago and messed up my wiring and surround sound. TV did not function like it was suppose to but I got by. I decided to see if Geek Squad could put it back together and they did a fantastic job. I have everything connected and all working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QeeSquad is the best PROFESSIONAL TV mounter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly. They were very good about keeping you updated when they were coming. They handled TVS very delicately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my apps and devices..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv instal was very fast and smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same guy came who did my tv yesterday and did another Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wall mounted our TV expertly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad wall mounted our new TV, moved all cables inside the wall, and connected all of my devices. They were professional and courteous. The finished product looks awesome. We will be scheduling them to wall mount our TV in the master bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omar was a great installer and he stayed until I was totally connected with cable and signing into my TV account. I appreciated all of his help. He was kind and patient with all he had to do here. Omar rocks!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a total member for years and years. I was told $349.98 to hang my 98" TV to the wall and $49.98 to hook up my Polk Audio System. Credit Card was billed $449.98 Bad experience, installers came about 5pm, 8/07 said they were too tired and could do a better job if they came back 8/10. They came back 8/10 and said i had the wrong mount. they came back 8/20 hung the TV on the wall and said the speaker system was not on their work order but said they will hook it up since they were here, Terrible hooh up, wires leading nowhere. no sound out of some speakers. Subwoofer plugged in and no other connectors. they did say they only have hooked up wireleed systems. i would never want the same two installers to ever come here ever again. What i was charged to hang the TV was legal robbery. *

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing geek squad was perfect rchterygguthjuuiikj

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service! Very knowledgeable staff. You never go wrong with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Porter Ranch Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Porter Ranch Geek Squad service was truly amazing! Definitely 5+ star rating. Experienced professionals that arrived on Tim and did their job so well. Mounted 2 TVs with cables in the wall kits and mounted soundbar as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edgar and Nick were absolutely amazing! They were kind and very professional. They took their time to make sure everything was done correctly. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are good. They set up my TV, got it working perfectly, and showed me how to use it. I wish all service techs were as knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use the service, why take the risk yourself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Geek Squad to mount my tv. I felt that it wasn't worth the risk to try and install the mount and the tv myself. They are experts. They were quick k, made sure it was level and attached firmly. It took them under an hour to perform the entire installation. I would venture to say it would have been a 3 or 4 hour job for me, at best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed two televisions quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad disconnected my older television, and they moved it to another location upgrading the unit that was there. They then connected our new 65" television and connected all the devices quickly, cleanly, and perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting hardware was the perfect match for my Sony 85" TV. The Geek Squad installed the hardware and mounted my TV in no time flat, and the location on the wall is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the Abilene Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived promptly and were completely prepared. They installed 2 wall mounts and installed my new TV. Andrew’s expertise is impressive! I will always use This service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting the TV in a well-mannered way. I appreciate their professionalism.

    I would recommend this to a friend