Customer Ratings & Reviews

Mounted well, good quality. Would recommend getting.

Techcians are very professional and did quality work

Very courteous and professional. Took extreme care in their work and our property. Cleaned up all excess and assisted with the System hookup.

The agent did a super good job connecting my other tv and mounting it.

The agents connected all mounts to our devices and made suggestions

Showed up on time, knew their stuff, answered all my question, and cleaned up their mess. Does not get much better than that!!

Geek SquadTV Connect with TV Mounting Service very good product wil recommended it to anyone

This installation was supposed to be free. Geek Squad wasn’t available to install so they used their install contractor. The 3rd party technician showed up without help to bring the 98"tv into my house. I ended up helping them bring it upstairs and mounting it to my wall. They also didn't have all the components to install the wall plug and hdmi cables and ended up upcharging me $650 on top of the supposed free installation. Sad part was that he didn’t let me know that I was being charged more until the install was completed. I called Best Buy and they wouldn't help me since it was a 3rd party and instructed me to call the installer to get a refund. Once again no help there either. So ultimately it costed me and Best Buy $1050 to mount the TV.

The team was available and quick and ready to assist upon arrival.

Geek squad members were great. Always a nice job by them.

They did an amazing job. Quick and professional. Very friendly and cleaned up.

The young guy who came to my house was very polite and helpful and was very knowledgeable,

Well pleased with my Samsung 65 tv. The geek agent that installed it was knowledgeable, polite answer questions I had. Good experience.

Great value and I really like. Definitely recommend

Good picture and brightness, sound is great, size is great

Good picture and brightness, sound is great, size is great

The agents delivered and installed my TV,Cable and mounted my TV on the wall in a timely manner and polite while doing it.

It was a gift my wife’s home office. She loves the TV and it’s versatility

The agent called to cancel a few hours before expected delivery. We had waited a month for the delivery date. He promised to come 3dsys later, but got no confirmation. Called BB and was told that agent could not reschedule as he was a third party and wait for system to update same day. Did not update, made several calls as directed. Got passed around, no resolution. Got a case number, told issue was escalated and would receive call next day. Received text to reschedule. Checked BB first available, 3 weeks away. Called and case numberade no difference, told to wait 48 hours for update again. Terrible customer service, just reading corporate dialogue and placating with lies. No accountability. They cancelled appointment and expect us to go back to end of line and wait another month.

Geek squad always does their best to help. They always try to find a solution