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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1616 reviews

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,616 reviews
  • Rated 5 out of 5 stars

    Best Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Our TV was mounted quickly the measured viewing level is exactly to my satisfaction. No problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Installation, no Issues and would use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tvs in my apartment. Great people i might add

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bargain if you take total tech support from Best Buy, service depends on the guys who come for installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with installation and set up. Quick and clean set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Geeked-up (Positive)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and very knowledgeable about the merchandise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had three very professional gentlemen install two wall mountings and set up my new 65" Samsung TV , couldn't more satisfied. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - simply the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Great attention to detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Bracket Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was polite, courteous, and did a fantastic job installing 2 TV wall brackets

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Call-No Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could leave zero stars I would. I bought a $3,000 TV and a $250 wall mount. Scheduled installation (had to wait 3 weeks). Got the confirmation text, e-mail, and a phone call confirming the installation appointment day and a 4 hour delivery window. On the day of arrival, no phone call. 4 hours after they were supposed to arrive I called customer service and they stated the tech was held up on an installation and he would call me in minutes. 2 hours later I called customer service again. This time they stated the tech called off that day. Which is it? Late tech or no tech? Regardless, unacceptable! I returned the entire order the next morning. One simple phone call would have prevented the whole issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a good job putting up our TVs..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew mounted the tv just as requested. A little problem with the cord position but it may work out.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding work by Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did an fast, efficient and keep us informed during the install. An excellent, outstanding crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Best Buy do all the taking down of old equipment and putting up the new equipment is well worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Very knowledgeable. Nice young men. Focused on their work. Good teamwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect with TV Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Connect with TV Mounting Service was quick friendly and professionally done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and always nice to get for free with best buy total tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, easy, and kind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them mount a 75" and a 55" and they did it with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time, and provided excellent service installing our tv mounts, and tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very professional and knowledgeable,

    I would recommend this to a friend
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