Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 1609 reviews
(1,609 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
to a friend
Rated 1 out of 5 stars
Bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cancelled my delivery and installation due to an error on their side. Would not recommend
No, I would not recommend this to a friendRated 2 out of 5 stars
Very expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a third charge for mounting a speaker to my tv
No, I would not recommend this to a friendRated 1 out of 5 stars
Why I will NEVER use GEEK TOTAL TECH SERVICE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation and follow up by the Geeks and their contractors was horrible with many no shows for total tech service without explanation! I will NEVER use TOTAL TECH SERVICE!
No, I would not recommend this to a friendRated 1 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Issue with my Order is not resolved one of my install lines was canceled without my permission
No, I would not recommend this to a friendRated 1 out of 5 stars
Maybe tooooo quick !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did NOT get the Direct TV hooked up right. A lot of $ that I won’t recommend to anyone.
This review is from Add-On TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not finish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent talked to much and couldn’t hide the wires liked we asked him to.
This review is from Add-On TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 1 out of 5 stars
Samuel Tharpe- Paris, TN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not Knowledgable about Denon technology. He could not complete the job. the In- Home Advisor was EXCELLENT. Mr. Christopher Wrusch is GREAT.
No, I would not recommend this to a friendRated 1 out of 5 stars
Anthony doesn’t know what he’s doing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not let Anthony the installer in your home. Recommend someone else
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible/ incompetent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Literally idiots work for best buy. Was over charged and the technicians over charged me again by “accident”
This review is from Add-On TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 1 out of 5 stars
Extras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not rec. no extra added to my tv because if you don’t cancel they will charge you.
This review is from Add-On TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 1 out of 5 stars
Totally a train wreck.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was delivered but never installed. 3 calls & 5 people couldn’t get it straightened out. Online buying turned into a big mistake.
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad never showed up nor did they call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No one showed up for my first appointment nor did they call to say they were not coming
No, I would not recommend this to a friendRated 1 out of 5 stars
Damage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.House damaged. Rude unprofessional. Left mess everywhere
No, I would not recommend this to a friendRated 1 out of 5 stars
s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unreliable, bad communication, and bad commintments
This review is from Add-On TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad Fiasco
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech Agent never showed and just cancelled the appt and acted like he came and did it, what a joke
This review is from Add-On TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 1 out of 5 stars
improper setup after install, when they installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.dnt know if they hooked ip the hdmi cable properly. hooked up was hdmi 2 and i believe the set called for hdmi 3 or 4
No, I would not recommend this to a friendRated 1 out of 5 stars
My Tv Mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Again negative rating for this . Best Buy is the worse in delivering your order
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad installed my 83” and 65” TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Geek Squad went beyond the necessary needs to make the best installation !
I would recommend this to a friendRated 1 out of 5 stars
Terrible service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was installed too low and order requested correction of second tv nothing was done I will cancel my subscription
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was paid for but never performed. We are waiting to be refunded.
No, I would not recommend this to a friend